Carr Workplaces Reviews

3.1

46% would recommend to a friend

(97 total reviews)

Oliver Carr

63% approve of CEO

50% positive business outlook

Carr Workplaces has an employee rating of 3.1 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carr Workplaces employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

Reviews by job title

97 reviews
1.0
3 May 2021
Recommend
CEO approval
Business outlook

Pros

To anyone planning on applying for the Community Manager position, please think twice. This is a glorified call center position. You will be expected to answer phone calls ALL. DAY. LONG. You are provided a script to read from when picking up the phones, repeating the same lines daily. Phone calls are continuously back to back as you are the ONLY person answering phones for an office of at least 50+ companies and not to mention, """"Virtual offices"""" for those who sign up for phone services for Carr, which adds another 100+ companies you are taking calls for. It's so unreasonable to have one person answer all of these calls at once, not to mention, impossible. It's a nightmare and completely overwhelming in terms of the sheer volume. On top of that, you are expected to run your center while answering these never ending phone calls. Community Managers have a high turnover with many people quitting within maybe one or two years for this burn out alone. The pay is laughably low for DC standards - yes, $36,000 for the Community Manager I position. The bonus? They will give you a couple hundred dollars. Unbelievable. Depending on your relationship with your General Manager, or other Team members, the only positive I can see about this job is that you might work with pleasant people. And that's if you have a GOOD General Manager. The clients you work with may also be pleasant, but some treat you like their own personal assistant where you have to cater to their every whim at any moment. Benefits are ...standard. However, they don't offer any sick leave - it comes straight out of your vacation time. Absolutely demoralizing to use sick/going to appointments and having it deducted from your vacation time. Also, if I recall correctly, you have a MAX of around 120 PTO? And you must use up a certain amount and it doesn't roll over. It's so miserable. Run far, far away from this company. It's not worth the grunt work they put you through.

Cons

Cons: Never ending phone calls, low pay for DC standards, "benefits"

avatar
Carr Workplaces Response
5y
Thanks for taking time to review your time working as a Community Manager with Carr Workplaces. Phone answering is such a critical service that our clients rely on Carr Workplaces to provide. Our Community Managers are part of a “pod” including 2 or 3 centers who are able to answer phones for all clients within those locations which helps to even out the number of phone calls answered by each location. In terms of benefits, we are proud of the packages offered to the team which includes up to 3 weeks of leave per year for the Community Manager role. 40 hours can be rolled over from one year to the next and sick leave is rolled into PTO, which is standard practice for employers in the DC area. The Community Manager role is a great starting point with the company. In fact, the majority of our General Managers and even senior level leadership team, started in this position. We wish you the very best of luck with your professional path and hope that the interactions with management, team, and the clients helped to serve with professional development for any future endeavors.
3.0
17 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Easy hours - no work to do when you get home and you rarely have to stay for OT. Room for promotion but each position is more meaningless than the next.

Cons

They give you a fancy title but you're just a receptionist for tons of people. You'll spend all day on the phone lying about clients not wanting to take calls. As someone used to "support" positions I at least wanted to be able to relate to the mission of the company I was supporting. Not so with Carr Workplaces. It's a job in real estate, essentially. The pay was super weak too. In fact, me and the rest of team had been looking for weeks and just by chance all ended up with job offers within a few weeks of each. They may have revised the pay scale - I hope so.

3.0
18 Jun 2013

At all depends on the GM

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fairly laid back compared to other providers.

Cons

If you're GM is incompetent, you have no chance.

Viewing 1 - 3 of 97 Reviews

Glassdoor has 99 Carr Workplaces reviews submitted anonymously by Carr Workplaces employees. Read employee reviews and ratings on Glassdoor to decide if Carr Workplaces is right for you.