Castlight Reviews | Glassdoor.co.uk

Castlight Reviews

Updated 9 Aug 2019

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Found 312 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
84%
Approve of CEO
Castlight CEO Maeve O'Meara
Maeve O'Meara
89 Ratings
Pros
  • "Benefits are fantastic and Unlimited PTO makes me feel empowered to have a healthy work life balance(in 23 reviews)

  • "Culture is extremely important to me, and Castlight's flat organization, smart people and strategy brings it together for me(in 23 reviews)

Cons
  • "There are some growing pains due to the recent merger and the fact that the product is still changing(in 22 reviews)

  • "Work life balance is worst I have ever seen(in 15 reviews)

More Pros and Cons
  1. "Small company, inspiring mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castlight full-time for more than a year

    Pros

    Lots of excitement around new CEO Engaging and interesting work Great flexibility for work/life balance Leaders committed to employee growth and success

    Cons

    Some challenges typical with smaller company Uncertainty about future

    Castlight2019-08-07
  2. "The best culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Passionate Employee About Our Mission in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castlight full-time for more than a year

    Pros

    The best culture I've ever experienced with passionate, smart people, no egos, and an excellent product that is changing healthcare.

    Cons

    Looking forward to our new leadership and our go-to-market strategy.

    Advice to Management

    Continue culture of authenticity, team, and execution!

    Castlight2019-08-02
  3. "Better Than Most Heath Tech Companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Remote, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Castlight full-time for more than 5 years

    Pros

    Excellent team; Support from executives. Good communications from the top

    Cons

    The market still doesn't fully understand what we do, and our stock price never moves. Also, we're still a young company so things like career plans are rare.

    Advice to Management

    Let's make sure we're not distracted by shiny object opportunities. Let's stick to what we're good at.

    Castlight2019-07-20
  4. "Coworkers feel more like family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castlight full-time for more than a year

    Pros

    -Amazing company culture. The people are genuinely nice, which is extremely rare for a tech company. -Flexibility. Ability to work remote, or at other worksites occasionally if it's easier for you. -Great benefits. -People don't throw their titles around.

    Cons

    The people are so wonderful, it makes it hard to ever leave the company.

    Castlight2019-07-17
  5. Helpful (2)

    "A company that only cares for employees in the public eye"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Castlight full-time for more than 3 years

    Pros

    Free lunch and health insurance

    Cons

    Castlight health announced that it is laying off more than 100 employees and contractors in their Charlotte NC location. This is because they can save money in rent by moving the office across country to Salt Lake City. The Charlotte site is the user support for those that use the app and is filled with the hardest working, kindest people that have always been under appreciated by those in San Francisco. If you...

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    Advice to Management

    Remember that people have bills, mortgages, families, and other obligations before destroying their livelihood all to save money on rent and to get a tax break. What a disgrace

    Castlight2019-08-09
  6. Helpful (1)

    "Love My Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Events Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Castlight full-time for less than a year

    Pros

    Positive company culture; Great benefits.

    Cons

    Working remotely sometimes provides a disconnect to the rest of the company.

    Advice to Management

    None.

    Castlight2019-06-25
  7. Helpful (19)

    "Gambled on Jiff & Lost. Sell or bust."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Castlight full-time for more than 5 years

    Pros

    + 1 star for benefits (fully paid insurance premiums, generous mat & pat leave, unlimited PTO [job & manager dependent]) + 1 star for career growth & opportunity (although much of this opportunity comes from attrition and layoffs)

    Cons

    - rushed & ultimately failed on the due diligence & integration of the Jiff acquisition which led to extreme mismanagement of people and operational chaos. over two years in without combined engineering stack, teams, systems, and processes and still no cohesive vision from management for how to fix (spent an entire year trying to implement an OKR system only to rip it out and disband company OKRs) - ineffective...

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    Advice to Management

    Management & HR are aware of all of the issues but are unwilling to address them for fear of destabilizing an already precarious company prior to a sale (the sole focus of SLT at this point). Unfortunately, this inaction fosters a toxic environment where employees feel unsafe, unprotected, overworked, stuck, ignored, and, worst of all, devalued. An event beyond their control (loss of another top 5 customer [lost...

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    Castlight2019-06-15

    Castlight Response

    June 18, 2019

    Thank you for mentioning our generous benefits and career growth. Both are important to Castlight, and we take pride in what we offer. We have a highly transparent culture and are very open about sharing company and people strategy to all employees. If anyone has issues, they are ...

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  8. "Great company which values - People, Product and Process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineering Manager in San Francisco, CA
    Positive Outlook

    I have been working at Castlight full-time for less than a year

    Pros

    Great People, great culture. A lot of opportunities to contribute. HR Dept is awesome.

    Cons

    Growth pain, and to me cons are nothing but opportunities.

    Castlight2019-06-21
  9. "Great place to work and have work/life balance and great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Frontend Developer in San Francisco, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Castlight full-time for less than a year

    Pros

    As a multinational company, has strong values for diversity and inclusion, also has great benefits and promotes the work/life balance.

    Cons

    Not easy to create and manage a professional career.

    Advice to Management

    To define employees professional careers and skills per team to promote growth internally.

    Castlight2019-06-22
  10. "An evolving company"

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Castlight full-time for less than a year

    Pros

    Amazing and fun coworkers, competitive compensation, admirable mission. I am happy coming into work each day and truly feel like exciting times are ahead!

    Cons

    I do understand some of the more negative reviews on this site, but feel that is inevitable in any company that has gone through as many changes as Castlight has over the years. I feel confident those difficult times are largely behind the company. As a newer employee, my only con is that there are sometimes frustrating gaps in internal processes and infrastructure that are surprising for a company that is well past its...

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    Advice to Management

    Continue (and over-invest) in communicating through a variety of channels, especially in regards to the vision, mission, and culture.

    Castlight2019-06-07
Found 312 reviews