Heavy emphasis on pushing clients to deposit more funds, often into high-risk leveraged CFD products
Limited transparency in how fees, holding costs, and risks are communicated to clients during onboarding
Sales-driven culture where revenue targets can take priority over long-term client outcomes
Clients are often encouraged to increase exposure after initial profits, which can lead to higher risk strategies being applied
Frequent use of hedging strategies instead of stop-losses, which can lock client funds and increase holding costs
Communication expectations can be excessive, including late hours and constant follow-ups, creating pressure on both employees and clients
Boundaries between professional and personal communication with clients can sometimes become unclear
Instances of inconsistent communication when accounts are underperforming
Advisor or account manager changes without clear handover, leading to inconsistency in approach
