Cerence AI Reviews

3.5

61% would recommend to a friend

(417 total reviews)
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Brian Krzanich

84% approve of CEO

39% positive business outlook

Cerence AI has an employee rating of 3.5 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cerence AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

417 reviews
3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Perk and Salary Work-life balance

Cons

Lack of the decision in Senior management

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Cerence AI Response
1w
Thank you for sharing your feedback and for your continued time with Cerence. We’re glad to hear you value our compensation, benefits, and work-life balance. We also appreciate your input on decision-making at the senior level. Strengthening clarity, alignment, and communication in this area remains a key focus for us.
5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good benefit, good insurance, 20PTOs from day 1

Cons

nothing I can complain so far

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Cerence AI Response
1mo
Thank you for sharing your feedback! We’re delighted to hear that you’ve had a positive experience. Supporting our employees’ wellbeing and work‑life balance is a top priority for us, and we truly appreciate you taking the time to recognize it.
3.0
6 Apr 2026

Positive experience but culture and morale affected by layoffs.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall, I enjoyed my experience at Cerence. I learned a lot, grew significantly, and met many great people from around the world.

Cons

The number of reorganizations and layoffs took a huge toll on the company culture and morale. The company's vision and strategy was hard to pin down as well, which made my job more challenging in a less than ideal way. It was also frustrating that the tuition reimbursement advertised upon signing was actually dependent on department budgets and discretion, so I never had the chance to use it.

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Cerence AI Response
1mo
Thank you for taking the time to share your experience at Cerence. We’re glad to hear that your time here supported your growth, learning, and connections with colleagues around the world—those relationships and development opportunities are things we value deeply. We also recognize how challenging periods of organizational change can be for morale and culture. Your feedback about clarity of vision and strategy is heard, and it’s an area we continue working to strengthen through more consistent communication. Feedback like this helps inform improvements and we value your perspective and wish you continued success in the next chapter of your career.
Viewing 1 - 3 of 417 Reviews

Glassdoor has 513 Cerence AI reviews submitted anonymously by Cerence AI employees. Read employee reviews and ratings on Glassdoor to decide if Cerence AI is right for you.