Does Certitude pay their employees well?

According to anonymously submitted Glassdoor reviews, Certitude employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Certitude. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Certitude?

54% of Certitude employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Certitude 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Certitude?

Support Worker (17) , Manager (5) , Deputy Manager (3) , Mental Health Support Worker (3) , Team Leader (2)

What are the pros of working at Certitude according to real employee reviews?

"Colleagues are nice" ((in 5 reviews))

What are the cons of working at Certitude according to real employee reviews?

"Low pay" ((in 4 reviews)); "Bad management" ((in 3 reviews))

What are the top reviewed Certitude locations?

London , Ealing , Richmond , Hayes , Hillingdon , Westgate , Balham , Bromley

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Certitude

Certitude Reviews

3.3

54% would recommend to a friend

(49 total reviews)

Aisling Duffy

83% approve of CEO

56% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.4

Culture and values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

2.6

Compensation and benefits

Certitude has an employee rating of 3.3 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Certitude employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Ratings by gender

Gender

Reviews by job title

49 reviews

2.0

6 Jun 2026

Supportive colleagues and clients, but low pay and stress

Support officer

Recommend

CEO approval

Business outlook

Pros

Clients Colleagues IT Parking Breaks

Cons

Management Unsupported Low pay High stress Unpaid breaks

4.0

3 Aug 2025

Good place to work

Team leader

Recommend

CEO approval

Business outlook

Pros

Flexibility in regards to work times

Cons

Little management support received sometimes.

4.0

21 Jul 2025

Great

Manager

Recommend

CEO approval

Business outlook

Pros

Pay fairly well for the industry

Cons

Top heavy at times, which means that decision making processes can take a while

Viewing 1 - 3 of 49 Reviews

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Jobs at Certitude

Support Worker - Brighton

Support Worker - Essex