Is CheckSmart a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at CheckSmart have rated their employer with 3.6 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of CheckSmart employees being 3.2 out of 5 stars. Search open Customer Service Representative CSR jobs at CheckSmart now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at CheckSmart .

Does CheckSmart pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at CheckSmart with 3.3 out of 5 stars based on 15 anonymously submitted employee reviews. This is 9.5% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at CheckSmart.

What are the top reviewed jobs at CheckSmart?

Store Manager (29) , Customer Service Representative (25) , Customer Service Representative (CSR) (15) , Manager (15) , Assistant Manager (5) , Teller (5) , District Manager (3) , Bank Teller (2) , Branch Manager (2) , Director (2) , Management (2)

What are the pros of working at CheckSmart according to real employee reviews?

"decent benefits" ((in 9 reviews)); "I do have flexible hours and a window view." ((in 7 reviews)); "Great people to work with!" ((in 5 reviews)); "Easy work environment, fun, and endless promotion oppurtunities but must be willing to relocate." ((in 4 reviews)); "Nice people and co workers" ((in 4 reviews))

What are the cons of working at CheckSmart according to real employee reviews?

"low pay is very stressful, micromanaging" ((in 14 reviews)); "Horrible upper management!" ((in 12 reviews)); "Management don’t appreciate staff and doesn’t known how to manage." ((in 7 reviews)); "As far as I have seen the managers just take their own tasks and push it off on everyone else." ((in 4 reviews)); "Training: usually lasts 3 months." ((in 3 reviews))

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CheckSmart Customer Service Representative CSR reviews

3.6

62% would recommend to a friend

(15 total reviews)

William "Ted" Saunders

72% approve of CEO

57% positive business outlook

Ratings by demographic groups

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Customer Service Representative (CSR) employees have rated CheckSmart with 3.6 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. CheckSmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

15 reviews

3.0

29 May 2024

Mehhhhh

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Great stepping stone for bank experience

Cons

Not allowed to sit up at the window while working. Working 1-2 hours after store is closed to the public, pay was lower than it should’ve been.

5.0

20 Apr 2023

It was alright

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

The managers and coworkers were fantastic.

Cons

Customers sucked on a daily basis

5.0

4 Mar 2023

Okay

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

It’s a job Fun environment

Cons

That’s about it Customers are unique

Viewing 1 - 3 of 15 Reviews

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CheckSmart Customer Service Representative CSR reviews

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Reviews by job title

Mehhhhh

It was alright

Okay

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