Chess ICT Reviews

3.6

66% would recommend to a friend

(272 total reviews)
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David Pollock

76% approve of CEO

66% positive business outlook

Chess ICT has an employee rating of 3.6 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chess ICT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

272 reviews
5.0
14 Nov 2025

A great place to work, with GREAT people

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Company size drives autonomy and a nice culture feel in comparison to larger corporates - Charity initiatives are a huge focus, highlighting what's important Technical partnerships with Microsoft and Cisco - Benefits like discounted EE phone plans, UK healthcare, Perkbox

Cons

Not many to name personally. Uplift holiday allowance; although current buy/sell and carry over feature is great

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Chess ICT Response
1w
Thanks for taking time to write a review. Have a great 2026! Kind regards, Chess
5.0
23 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Having moved on to a new role elsewhere, I can genuinely say my experience at Chess ICT was mainly positive, and this is as impartial a review as you’ll get, if looking to work here. I worked at Chess ICT on a 9 month maternity cover contract, and during that time, I became pregnant myself. The company’s support was exceptional they informed me of rights I hadn’t even been aware of and ensured I was 100% supported throughout. One of the standout aspects of Chess ICT is their People Team not your typical HR department. They truly care about employee wellbeing and go beyond what you’d expect in fostering a supportive and engaged workforce. I’ve never worked anywhere with a People Team so committed to the wellbeing of their staff. That being said, Chess ICT is fast paced and demands hard work. It’s an environment suited to those who can keep up with a dynamic workload and thrive under pressure. From my perspective, many of the negative reviews seem to come from individuals who struggled with the pace. If you're driven, adaptable, and ready to work hard, you’ll find plenty of opportunities to succeed here.

Cons

My only constructive criticism would be that Chess ICT has many frontline employees with valuable insights, and listening to anonymous reviews could provide a much more honest understanding of workplace dynamics. Many people genuinely want to make things better, and tapping into that feedback could enhance both employee experience and business operations. I had lots of ideas here that were listened to but some staff worry if they give feedback it will go againt them or be seen as negative i feel both Chess and the employees are missing out due to this. Chess ICT offers a strong and supportive culture for those willing to put in the effort, and I truly appreciated my time here.

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Chess ICT Response
9mo
Thank you for your review - the positive feedback to our hardworking People Support team will be passed on. Ensuring that our people are recognised is important to our culture, but also a continious journey in a fast-moving workplace. Your feedback is appreciated and we wish you the best in your future!
5.0
19 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Good people Good wage Hard working Good team Good culture

Cons

Challening sales targets to hit

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Chess ICT Response
1y
Thank you for taking the time to write a review. It's great to see that the people and culture are positively contributing to working at Chess. We appreciate your feedback.
Viewing 1 - 3 of 272 Reviews

Glassdoor has 279 Chess ICT reviews submitted anonymously by Chess ICT employees. Read employee reviews and ratings on Glassdoor to decide if Chess ICT is right for you.