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Christmas Tree Shops

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Christmas Tree Shops Reviews

3.3

42% would recommend to a friend

(532 total reviews)

Pamela Salkovitz

23% approve of CEO

18% positive business outlook

Christmas Tree Shops has an employee rating of 3.3 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Christmas Tree Shops employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

532 reviews
1.0
18 Sept 2013

CORPORATE KINDERGARTEN: Unethical, disorganized horror show

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Health Benefits, financially stable parent company, no debt, Bed Bath name looks good on a resume

Cons

Corporate "campus" lacks cafeteria, fitness facilities, and adequate parking. Mileage is not reimbursed at the standard IRS rate, they reimburse at the minimum rate and tell you to claim the rest on your taxes, which dollar for dollar is a huge loss, especially if you have to drive often, or long distances. They don't tell you this until after you've driven 400 miles on a trip. Office supplies is only the bare minimum of what they have in-house. Pens, cheapo legal pads, highlighters, manila folders, a mouse pad and wrist rest. Everything else, including POST IT NOTES, you have to bring from home. Post-It notes are not supplied because they want you to "cut up scrap paper" No, I'm not kidding. You are brought in 3 levels below your experience and salary level, with the empty promise that "it's a huge company, there's room to move around" only to be told you have to stay in your position for 18 months with a perfect review and there are no internal job boards. Moving departments/store concepts is unheard of. The company is run by HR and they watch your EVERY move like the CIA. Emails are routinely read by HR and your boss, even if nothing improper is suspected. They are paranoid. Not allowed to work from home- no remote computer or email access, except on your personal cell phone, and that's highly frowned upon. Basically, if you're going to work, you have to be IN the office. There is no independence, everything is micromanaged because everyone is paranoid. The caliber and intelligence of people is surprisingly low. The questions asked in meetings, and the emails people sent left me stunned. Nobody knows how to do their job, nor are they smart enough to figure it out. The company is like the red-headed stepchild of Bed Bath, so you're last on the list for resources. Projects take an extraordinary amount of time. The company is so big that nobody knows who does what, or who to work with on a project. You will spend more time trying to get to the right people than working on the project. The company is stuck in this "cutesy/whimsical" New England style that doesn't make sense in the rest of the country. That's why the store in Texas closed. Everyone is terrified of upsetting the crazy, cranky senior citizens who nickel and dime the stores for unregulated, cheap merchandise that falls apart in a week. They also won't advertise an item that isn't available in every single color/size/shape/option in every single store. They are all about disclaimers that mean nothing, because the customers get whatever they ask for. Never 'disappoint the customer'- IN A DOLLAR STORE! There are so many great ideas from buyers, yet everything is shot down because "it doesn't fit, we can't change, it's not good for the core customer". Well, good luck growing if you only cater to your existing customers. I cannot stress enough that this is a company to STAY AWAY FROM AT ALL COSTS. You will be made to feel like it's your first job, no matter what level you are at, or what experience you have. If you want a no-brainer job with a lot of management, rules, and hand-holding, this is the place for you. Otherwise, steer clear.

1.0
26 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Decent benefits. Health care is a PPO which is awesome. Some hard working associates. Stock for assistant managers and up then fully vests after 5 years. Good 401K

Cons

Demeaning management. Unprofessional upper management who discuss very unprofessional topics and use foul language with associates and coworkers. A typical assistant manager experience: Upon hire you will be told there is tons of room for advancement, which is not true unless you'd like to relocate to areas where the market is expanding such as the Carolina's or Ohio. You will be asked to work enough 6 day work weeks that it will offset the two weeks worth of vacation you are paid for after your first year until your 5th year (when you receive three weeks of vacation). You will be salaried. You will be told it is a 45 hour work week. It is typically a 60 hour work week for any manager who takes their job seriously. Do not expect a lunch break. You will need to unload 53 foot trailers floor loaded with product from back to front, top to bottom, in 100+ degrees and as you are doing so (because you are inevitably severely understaffed) you will be reprimanded for not having been on the sales floor. You will clean the restrooms yourself and will be lucky if you have cleaning staff there once a week. Yes, this includes when customers smear feces everywhere. You will not have the payroll to hire an associate to do routine cleaning so THIS WILL BE YOU. If you work hard you will be told repeatedly that they see you as a manager and just need a position to open up, and when it does you will be bypassed for a "fast tracked" manager. You will be so short staffed that you will likely open and close your building (a 14-16 hour day) if an evening manager calls out. You will flip back and forth between opening and closing and will routinely be asked to close, getting home at 9-11pm depending on store and time of year, and be required to come in by 7am the next day, often times earlier. You will be asked to drive all over to "go the extra mile" for customers and you will not be reimbursed for time or gas. You can go to new store openings, store remodels, anything ever asked on a whim because you are reliable and you will not move up in the company. More likely than not, if you are an assistant, you will work harder than your store manager.

2.0
25 Jul 2013

Great Company until.....

Recommend
CEO approval
Business outlook

Pros

Met life long friends and contacts while working there for many years. Great Model for what a family business could have turned into left alone to succeed.

Cons

CTS was a great model for how retail should be done. Then it was sold to Bed Bath & Beyond. That was the end of that. Payroll and associated hours and people were slashed to below bare bones levels. To the detriment of Shrink, Service, Safety and the sanity of the great people who I worked with. Both Regional and Corporate Management could care less about any of that. Bed Bath is all about limiting expenses at all costs. Even at the cost of driving a once thriving sales environment into the ground at high speed. As often happens in Retail mergers, promises were made to "not mess with success". So much for that as well. They have not comped sales basically since the merger. All the real CTS Leaders, at every level, have jumped ship. Shrink and Damages are at all time highs. Morale is at an all time low. If you are not a core or original Bed Bath associate who transferred over to CTS, you are a second class citizen. It is sad to see what has become of the Bilizekians once beloved New England Retail Treasure. Dispite what this site says, the Bilizekians left long ago. The HQ is now in Union, NJ and was never in Falmouth, MA. It was in South Yarmouth, MA.

Viewing 1 - 3 of 532 Reviews

Glassdoor has 544 Christmas Tree Shops reviews submitted anonymously by Christmas Tree Shops employees. Read employee reviews and ratings on Glassdoor to decide if Christmas Tree Shops is right for you.