Be aware that the company goal is to make as much money as possible so that it can be sold. As a result, employee welfare has been ignored, up until recently. Cin7 has lost about 20% of their employee headcount this year, due to constant resignations. Incentives such as paid health insurance have been introduced to retain staff, but the issue lies in the management team. Bad management has been an ongoing issue, but no improvements have been made despite executives being well aware of what’s going on.
Here goes the list of cons/examples of concerning behaviour:
- Indirect threats used to discourage negative Glassdoor reviews
- Those relying on Cin7 to retain their visas are told to write positive Glassdoor reviews. This makes up a large percentage of their workforce.
- Management get staff to write fake Capterra reviews, which is used by potential customers to evaluate Cin7’s product
- Achievement of targets are manipulated by middle management, which they get commission from. This creates unrealistic targets for their teams which results in staff being unhappy and overworked
- People get told off and sworn at publicly
- Managers openly bad mouth employees in the office, for everyone within an earshot to hear
- Reports of bullying and sexism go ignored
- Support teams are asked to come into work when they have called in sick, or are pressured to work from home. On the upside, they give us free tea because they say they care about our health.
- You are encouraged to bend your moral compass and lie to customers for financial gain. Example: Told by managers in team meetings to “bend your ethics” and “sell them [customers] air”.
- Promotions are unpaid
- Verbal promises of pay rises broken by management
- Micromanagement, especially in support and onboarding team
- Issues with hiring candidates due to negative Glassdoor reviews/hostility shown to interviewees by managers. This has forced HR to call people who have applied for jobs from months back, as no one else wants to work there.
-Managers encourage lying. Perfect example is that Danny Ing isn't the CEO - Mark Butler is.
