Citywire Reviews

4.1

77% would recommend to a friend

(78 total reviews)

David Turner

99% approve of CEO

51% positive business outlook

Citywire has an employee rating of 4.1 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Citywire employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

78 reviews
1.0
6 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Good salary, Used to have good company benefits and rewards, a lot of staff.

Cons

Horrific communication, no social opportunities, bosses with no patience or willingness to teach. There is no guidance for new recruits. I was dropped right into the deep end immediately and did as best as I could - but it was not enough. Inside my first week, I attended events and met with industry experts over dinner. This may sound like fun, but for an individual who has been in the industry for a week, it seems like I was set up to fail from the start. On top of the hard day's work, there was no opportunity for socialising with any employees as everyone is far too busy to spend any time with the new recruits. There seems to be a huge inner circle at Citywire, with employees staying for anywhere between 7-20 years. So what this leaves is an inner circle of old employees who have seen it all, and new employees who band together because they are alienated from the rest of the pack. If you think I am being harsh, I was told off for asking my boss if there was anything I could do for him? Every boss I have ever worked with has jumped at the chance to pass of unimportant tasks to a co-worker who offered, but not here. I honestly believe Citywire used to be a good place to work, however, I think the company has risen to the top of the industry, there is only one place for it to go - and that is down. Their desire to expand has come at the worst (albeit unforseeable) time. The company will lose a crazy amount of money this year and will have to cut costs and employees to stay afloat. It will not be able to run as tight a ship as it has been running the past 20 years, and the rewards to employees will be reduced. I think the best years are over for Citywire, and I think this economic crisis will ruin a lot of previously well-run companies.

2.0
15 Jan 2013

Staff ignored and poorly managed

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some smart, fun and able colleagues.

Cons

Managerial decisions taken without preparation

3.0
11 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Large majority of people who work at the company are wonderful people Chairman and large majority of senior management team clearly care about the welfare of their employees Some departments have perks in regards to travel that almost no other company can offer Benefit package is very strong compared to most companies Flexible working is welcomed - but going into the office is enjoyable and never felt like a chore

Cons

Pay is still below industry average despite promises that it is being fixed for a long time now Overwhelmingly high amount of middle-management for what is still a relatively small company There's a few people who have got into a high position by virtue of being in the company early - and are quite clearly underqualified for the task Specific to IT Operations, it's particularly thankless at this company - you always feel like second-class citizens compared to the other teams reporting to the CTO Specific to IT Operations, it was a challenge trying to support Sydney, Singapore and New York whilst only having staff based in London. Calls to hire staff based locally fell on deaf (or unwilling to listen) ears

avatar
Citywire Response
3y
Thank you for taking the time to share your feedback. I am pleased to hear that you feel that our Chairman and Senior Management Team care about the welfare and wellbeing of our people here at Citywire. Looking after our people is key to us as an organisation. We have highly valued talent in the business who are our priority, and we are always looking at new ways to support our people. I’m sorry to read your opinion on your experience within the department, we pride ourselves on our welcoming and friendly culture at Citywire and all our teams are extremely important in driving our business forward. We are constantly benchmarking to ensure we offer competitive salaries and benefits so we can continue to reward our talented and hardworking people. Thank you for your suggestions to hire locally to better support our international offices, we have already started looking into local providers that can support our teams.
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Glassdoor has 86 Citywire reviews submitted anonymously by Citywire employees. Read employee reviews and ratings on Glassdoor to decide if Citywire is right for you.