Clintons Reviews | Glassdoor.co.uk

Clintons Reviews

Updated 8 October 2018
152 reviews

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2.1
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Dominique Schurman
63 Ratings

152 Employee Reviews

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Pros
  • "decent pay, good staff discount, good hours" (in 25 reviews)

  • "40% discount however this is restricted to certain items" (in 21 reviews)

Cons
  • "Long hours, no work / family balance" (in 11 reviews)

  • "Upper management have some flaws in some of their ideas for stores that really do not work in practise" (in 11 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Clintons full-time (More than 10 years)

    Pros

    Company moving in the right direction regarding its people, Health & Safety within stores, can now plan ahead with over a months notice of planned moves/store changes & deliveries etc.

    Great discounts

    Great employees

    Cons

    No overtime pay for Managers.

    Advice to Management

    Carry on looking after your people and your people will look after you making the new business a success.


  2. "Solid first job with lovely people, but plenty of drawbacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Carlisle, England
    Former Employee - Sales Assistant in Carlisle, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Clintons part-time (More than a year)

    Pros

    - Staff discount was 40%
    - Everyone I worked with was friendly
    - Managers had reasonable workload expectations
    - Managers were usually understanding about time off or swapping shifts
    - Progression to assistant manager within a reasonably short space of time was feasible

    Cons

    - Outdated till software was slow, a bit clunky, and still hadn't updated to accept contactless payment
    - Christmas hours could be intense - starting at 6am or finishing at 10pm which you wouldn't expect in a shop job. With no overtime, I might add
    - Really quite aggressive targets for upsells and getting new loyalty scheme members - this, as you'd expect, annoyed customers
    - Minimum wage payment and not a penny more. Pay was also calculated in 15 minute slots, so if you clocked into your shift even a minute late you would begin to be docked.
    - Clinton's require staff to wear all black - no Clinton's logo, which means you're obliged to pay for your own work clothes
    - Stock room was sometimes poorly organised and lit, which gave me eye strain for a time
    - The number of hours you would get on a part time contract were very unreliable. Over Christmas I could be working 20+ hours per week, over summer it could be 8-12.

    Advice to Management

    Managers in branch were great - keep it up.
    For the company in general:
    - Please consider paying above minimum wage, especially when staff are expected to work unusual hours for retail
    - Update till software so payments are processed faster (really felt uncomfortable with enormous Christmas queues!) and discounts are simpler to apply
    - Ensure stock rooms are safe and well-maintained in all stores!

  3. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Clintons part-time

    Pros

    Easy
    Good fun
    Nice customer base

    Cons

    Management
    Rotas being written too late


  4. "Shop assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Clintons part-time

    Pros

    Flexible rota, work is manageable

    Cons

    not easy to get toilet breaks


  5. "hard work but rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Clintons full-time (More than 3 years)

    Pros

    people you work with make the job some of the best people, in it together mentality .

    Cons

    Dms so busy no time for for the store managers they are very stressed and forget the basis of people management you need to get people to want to work for you.

    Advice to Management

    A culture of threats to achieve results really is counter productive in the long run.


  6. "Good company / quite a lot of pressure to sell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Clintons part-time (Less than a year)

    Pros

    Quite chilled apart from seasonal periods or promotions, opportunity to progress, lots of new skills to be learned, good discount

    Cons

    A lot of pressure to sell till items, hard to reach targets for the store, and made to feel guilty when not reaching personal targets


  7. Helpful (2)

    "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Birmingham, England
    Former Employee - Sales Associate in Birmingham, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Clintons part-time (More than 3 years)

    Pros

    - Overtime available
    - Good pay

    Cons

    - Intense pressure from the higher management
    - Poorly treated Supervisors and Store Management (I got pretty close to my management)

    Advice to Management

    Treat employees right.

  8. "okay for temporary work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Clintons part-time (More than a year)

    Pros

    -easy job
    - nice customers
    -40% discount on cards, gifts
    -some team members are really hard working

    Cons

    -low pay, minimum wage, underpaid
    -different schedule each week, last minute changes
    -have to cover shifts in the area , travel time not paid
    -rude management, not fair
    -only 1 hr lunch for 9 hrs shift, no tea breaks
    -more resposibilities added but no pay rise
    -some team members are lazy
    -no incentives to stay in the company

    Advice to Management

    please be fair to your employees


  9. Helpful (2)

    "A company with no ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Clintons full-time (More than 10 years)

    Pros

    I honestly can’t think of any apart from the rapport built up with some of the regular customers who made the job bearable

    Cons

    No equal pay for management, all do the same job, same pressure but if your fave doesn’t fit you are paid barely more than the staff & they expect you to be happy abt it.
    Very much a ‘yes’ company, dare to voice an opinion & you get pulled over the coals.
    District managers love to alienate managers & their team.
    Ridiculous workload vs staff ratio.
    Ridiculous brand standards expectations & DM’s continuously fail the stores where Manager’s dare to have a voice.
    No support from HR despite bullying & harassment within the company from senior management.
    No support network within the company to compensate for staff shortages.
    Upper management have no respect for staff or managers in store unless your fave fits.
    The list is endless, this company has no ethics, treats staff appallingly, has no life/work balance, expects you to be available 24/7 with no notice & grinds the very life out of you. A very toxic company to work for, 1 word of advice....avoid at all costs.

    Advice to Management

    Treat your experienced managers who have been loyal to the company with the respect they deserve. Stop treating them like idiots & respect their opinions & input. Pay them the salaries they deserve not a few pence more than sales assistants. Stop the bullying tactics & draining the very life out of people who are good at their job.


  10. Helpful (1)

    "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Clintons part-time (More than a year)

    Pros

    decent pay, good staff discount, good hours

    Cons

    very busy during christmas period


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