Close Brothers Reviews

3.9

76% would recommend to a friend

(620 total reviews)
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Mike Morgan

87% approve of CEO

58% positive business outlook

Close Brothers has an employee rating of 3.9 out of 5 stars, based on 620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Close Brothers employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

620 reviews
1.0
7 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Can't think of any after my 2 years with them. From day one it was a culture of lies and intimidation.

Cons

Tells lies to staff, clients and suppliers alike. HR are less than useful. Culture of fear and intimidation. CB has no problem in telling lies in performance reviews to ensure staff are sacked. This ensures they have no payout. Not mine. Just the 8-10 staff that they have done this in the last year. Less than honest. That's putting it mildly. truths in short supply to both the staff and suppliers. My advice. Avoid like the plague.

1.0
18 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Great coffee machines and arrear of tea bags on offer for all staff for free. This includes the Earl Grey tea bag and English breakfast teabag. A selection of herbal tea bags are also on offer free of charge to staff.

Cons

If you value your career avoid Close Brothers like the plague! Alternatively if you wish to experience how a workplace was back in the 1970's join Close Brothers. This is how outdated this firm is in its methods Management have no backbone and have given longer serving members of staff a free reign how to treat new staff. New members of staff are ostracised and not given support or adequate training to perform their jobs. Expectations from management are not in line with the poor and sub standard training offered to a new starter. Management expects miracles from day one Experienced members of staff heckle and laugh at you if you don't understand the work without proper training. They do not support or encourage you to perform The environment is very cliquey and groups have been formed and if your face don't fit you are ostracised. All in all working at Close Brothers was the most traumatising experience in my professional career. If you value your career think very careful before joining them as this is a soul destroying place to work Close Brothers has immersed itself into a unique culture which is not in line with the modern workplace. As a company they are resistant to change and modern working practices If you do join them be prepared to change yourself to fit into this environment. Be prepared to be institutionalised into this unique culture, otherwise your stay will be a short one.

2.0
8 Aug 2023
Recommend
CEO approval
Business outlook

Pros

I have worked for Close for over 5 years in Information Technology. Close use to be a good company to work for. Management seemed to understand the dificulties facing modern IT departments and were willing to flex where and when required. Salaries were average but good working practices and good people made this palatable.

Cons

Recent mass redundancies with large proportions of the work workforce being offshored has changed this. Hundreds of people made redundant with a single movement. A single badly worded, badly rehearsed remote meeting with the CIO was how the announcement was made. Add a sub optimal, well below banking industry redundancy package to this and you can see where they are heading. Things are being made worse by the bad Human Resource handling of the situation. A horrible dehumanised, segmented approach to process has added to this making a bad situation worse. Little or no communication regarding process or procedure. Little or no regard to mental health throughout the process, in fact the announcement was actually made during mental health week, go figure if they really do care about at all. I cannot comment on the situation external to Information Technology department but I would stay away from any roles internally until such time they figure out it all needs to be onshored again.

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Close Brothers Response
2y
Thank you for taking the time to leave a review. We’re pleased to hear that during your time working with Close Brothers you’ve experienced good working practices and worked with good people. We understand that the recently announced consultation has created uncertainty around roles within parts of our IT team. We put colleagues first and will be doing everything that we can to support you, and other affected colleagues, through the transition. Please reach out to our HR team if you would like to discuss this and anything else further.
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Glassdoor has 659 Close Brothers reviews submitted anonymously by Close Brothers employees. Read employee reviews and ratings on Glassdoor to decide if Close Brothers is right for you.