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      Closet Factory

      Engaged employer

      Closet Factory Reviews

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      3.3

      53% would recommend to a friend

      (242 total reviews)

      Greg Stein

      66% approve of CEO

      53% positive business outlook

      Ratings by category

      3.5

      Diversity and inclusion

      3.3

      Culture and values

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.2

      Senior management

      3.1

      Compensation and benefits

      Closet Factory has an employee rating of 3.3 out of 5 stars, based on 242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Closet Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      242 reviews
      3.0
      30 Apr 2026

      Great product but culture shift under new ownership

      Designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, best product! However, the owner that took over around 2019 really changed the culture. Didn’t really want unity (which we already had) and didn’t like that we tried to foster it. Made someone a sales leader who really shouldn’t have been, and designers really don’t like either of them. Office staff is wonderful, and install team is great.

      Cons

      I wouldn’t say this is a con- however; Not enough training. If you’re good with staying in your own lane, staying hungry to learn, then you’ll be fine. It can be a really lucrative business if you want it to be- but it definitely isn’t “easy”.

      1.0
      27 Apr 2026

      Toxic environment with high designer turnover

      Design consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      there are no pros for working for this family run franchise

      Cons

      Ask them how many designers have left on their own in the last 2-3 years. The number is large. That really says everything. Extremely toxic work environment

      5.0
      29 Mar 2026

      Great Place to Work

      Designer
      Recommend
      CEO approval
      Business outlook

      Pros

      -Flexible Work Schedule -Team Environment -Growth Opportunity

      Cons

      -Commission Based so income is not stable

      avatar
      Closet Factory Response
      1mo
      Appreciate the positive feedback regarding the Jacksonville location. It is wonderful to know that the flexible schedule and team atmosphere are meeting expectations. Providing a space where designers can grow professionally is a priority for the company. While the commission structure is a standard part of the industry, we are pleased that the overall experience has been so rewarding. Thank you for the hard work and dedication.
      Viewing 1 - 3 of 242 Reviews
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      ReviewsCloset Factory reviews

      Glassdoor has 251 Closet Factory reviews submitted anonymously by Closet Factory employees. Read employee reviews and ratings on Glassdoor to decide if Closet Factory is right for you.