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      Coca-Cola HBC

      Engaged employer

      Coca-Cola HBC Reviews

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      4.2

      82% would recommend to a friend

      (1,153 total reviews)

      Zoran Bogdanovic

      92% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity and inclusion

      4.2

      Compensation and benefits

      4.1

      Culture and values

      4.1

      Career opportunities

      3.9

      Work/Life balance

      3.9

      Senior management

      Coca-Cola HBC has an employee rating of 4.2 out of 5 stars, based on 1,153 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Coca-Cola HBC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      1K reviews
      1.0
      9 Mar 2021

      Working as part of CCHBC in Ireland has been one of the worst decisions I have ever made.

      Market developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Cool place to say you work Some free products Branded merchandise

      Cons

      Terrible management who talk to employees like children. Terrible Covid 19 response which resulted in confusion with isolation of possibly infected employees who were told it’s ok to work. Sales team can never do anything right according to management. Marketing department refuse to listen to any feedback which is given. Pay is disgraceful for the leading company, barely any better than minimum wage, competitors which we are meant to be better than such as Pepsi and Lucozade pay much higher for the same job. Constantly asked to complete more than what the job requires. Asked to follow a strict schedule then questioned as to why something that can’t be done until Friday isn’t done. General complete disregard for the safety and well-being of sales team. Management refuse to listen and micromanage beyond belief. Employees lied to belittled in front of teams. No work life balance with emails and texts being received well outside of hours for no reason. No career progression, do not believe this at all, if you want to move up one level you will need to be here for 10+ years. Sales team is treated like second class citizens and receive a lot less benefits than internal staff.

      avatar
      Coca-Cola HBC Response
      5y
      We’re very sorry to hear that you’re not enjoying your experience in Coca-Cola HBC and are particularly concerned about your perception of our Covid-19 safety precautions. Since the start of the pandemic, it has been our priority to keep our people safe. We have introduced best in class health and safety protocols - including measures to support the mental health and wellbeing of our people. We held approximately 10 virtual townhalls throughout the year to ensure our people were kept informed, and we encouraged questions and feedback so that we could continually improve upon our response measures. We continually communicate the importance of employees staying at home if they developed any symptoms. PPE use is mandatory for all our sales teams servicing stores, and we empower our sales teams to always exercise their best judgement – never servicing stores if social distancing cannot be maintained or return at a quieter time. These measures have been effective - thankfully, there has yet to be a case of in-company transmission of Covid-19. The mental health of our employees was also a key consideration and remains a priority for the coming year. An extensive ‘Health and Wellness’ campaign encourages employees to prioritise their physical and mental health and our anonymous employee assistance counselling service is a 24/7 service available to all our employees. In addition, 30 employees are trained Mental Health First Aiders to support our employees should they wish to speak confidentially with a colleague instead. We’re immensely proud of how our sales teams in particular have gone above and beyond the call of duty to maintain service to our customers. However, we’re sorry to hear that you don’t feel your views are being heard and that you are struggling to achieve work-life balance. We will share your feedback with our management teams and we will explore all possible ways to improve this. We believe we have one of the most competitive packages for sales teams. Benefits include car, phone, iPad, quarterly bonus and regular product allowance. We recognise that it has been an incredibly challenging year for all our people. We would like to thank you for playing your part for our business and wish you a successful year ahead.
      3.0
      29 Sept 2015

      Commercial Graduate trainee

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Coca Cola HBC provides great training opportunities and the graduate scheme has some very experienced people as supervisors on the projects which can be great mentors.

      Cons

      The company is very political and formal, and people are changing constantly from positions. Many times the company is not working as a team and communication is not open

      2.0
      16 Mar 2021

      Average

      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good share incentive programme monthly

      Cons

      recent furlough system brought in from Feb 2021 has seen part time working mothers discriminated against. All full time customer service staff brought down to a 3 day working week which included single males living with parents, employees living with no children, mothers whose children are at school everyday etc An option to apply was not given to anyone. Part time working mothers who work part time due to having young children not at school being told that it was more fairer this time as everyone was getting an opportunity at reduced hours. Part time staff did not get an opportunity to reduce their hours, they fulfil their own full hours and continue to struggle through each day with children at home whilst people who have no children continue with their free days off. This in my humble opinion is very, very unfair.

      avatar
      Coca-Cola HBC Response
      5y
      Hello and thanks for sharing your views with us. With restrictions still in place across the island of Ireland, many of our sales channels remain closed, and we took the difficult decision to furlough or grand paid absence to some of our employees. The decision was made based on an assessment of the resources needed within the business. We considered the mental health and wellbeing of our teams and the frustration that many of our people feel at not being at full capacity, as they would like to be. Where possible, we implemented a reduced working week, to ensure our employees could remain connected to the business and also manage the demands of childcare and other personal needs. This is a temporary arrangement. All our employees remain on our payroll and will return to full working hours at the earliest opportunity. We would like to suggest that you raise your unique circumstances with your line manager, who will assess if flexible working arrangements could be considered for the coming weeks to help you manage the demands of home life. Thanks again for sharing your views with us.
      Viewing 1 - 3 of 1,153 Reviews
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      ReviewsCoca-Cola HBC reviews

      Glassdoor has 1,653 Coca-Cola HBC reviews submitted anonymously by Coca-Cola HBC employees. Read employee reviews and ratings on Glassdoor to decide if Coca-Cola HBC is right for you.