Working as part of CCHBC in Ireland has been one of the worst decisions I have ever made. - Market Developer Coca-Cola HBC Employee Review

We’re very sorry to hear that you’re not enjoying your experience in Coca-Cola HBC and are particularly concerned about your perception of our Covid-19 safety precautions. Since the start of the pandemic, it has been our priority to keep our people safe. We have introduced best in class health and safety protocols - including measures to support the mental health and wellbeing of our people. We held approximately 10 virtual townhalls throughout the year to ensure our people were kept informed, and we encouraged questions and feedback so that we could continually improve upon our response measures. We continually communicate the importance of employees staying at home if they developed any symptoms. PPE use is mandatory for all our sales teams servicing stores, and we empower our sales teams to always exercise their best judgement – never servicing stores if social distancing cannot be maintained or return at a quieter time. These measures have been effective - thankfully, there has yet to be a case of in-company transmission of Covid-19. The mental health of our employees was also a key consideration and remains a priority for the coming year. An extensive ‘Health and Wellness’ campaign encourages employees to prioritise their physical and mental health and our anonymous employee assistance counselling service is a 24/7 service available to all our employees. In addition, 30 employees are trained Mental Health First Aiders to support our employees should they wish to speak confidentially with a colleague instead. We’re immensely proud of how our sales teams in particular have gone above and beyond the call of duty to maintain service to our customers. However, we’re sorry to hear that you don’t feel your views are being heard and that you are struggling to achieve work-life balance. We will share your feedback with our management teams and we will explore all possible ways to improve this. We believe we have one of the most competitive packages for sales teams. Benefits include car, phone, iPad, quarterly bonus and regular product allowance. We recognise that it has been an incredibly challenging year for all our people. We would like to thank you for playing your part for our business and wish you a successful year ahead.