Lacking quality management
Pros
Some.. very nice people, get to see a lot of the UK, visit some excellent sites and form good customer relations. Interesting work, as long as management dont get involved..
Cons
Management spend too much time in pointless meetings. No great thanks from any management for forming good customer relations. Customers major complaints are office response time, when fed back, totally ignored by management. Very poor job planning for engineers out on the road. A no trust atmosphere created by management, by claiming there to busy to watch tracker, then when it suits, question people about times/journey"s, for no reason other than trying to catch people out. Absolutely boring service meetings, 8 hrs of talking about DPD deliveries, pointless subjects, not enough time spent on tech learning/training. Toxic atmosphere in the office, as staff are afraid to make decisions cause management are always in pointless meetings, then any choice made is called as the wrong choice. No win situation. Some " dead wood " on the staff, who management are aware of, but state, they are happy with quantatity not quality of work out on the road. Over all working for Condair is, " its our way or no way " atitude, forget all the false " we care " and " customer care" cause its none exsistant.
