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Convergence Networks

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Convergence Networks Reviews

3.1

49% would recommend to a friend

(109 total reviews)

Chris Remy

51% approve of CEO

46% positive business outlook

Convergence Networks has an employee rating of 3.1 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Convergence Networks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

109 reviews
2.0
8 Mar 2022
Recommend
CEO approval
Business outlook

Pros

• The company used to really go the extra mile to take care of its employees. That's not as true today as it used to be, but there are still some nice hold-outs, such as great PTO and Sick time policies, on top of 10 paid holidays per year, Professional Development/Volunteering days, and bereavement and jury duty leave that is better than average. Also decent health insurance, vision, dental, and nice company merch (hoodies, hats, t-shirts). • You can tell that the company is trying to be transparent and are genuinely trying to solve the problems, but it feels like they are not doing enough and are going about things the wrong way. There are naturally going to be some growing pains in a three-way merger with massive changes in leadership, but many employees I've heard from haven't had their concerns addressed. • There are still a lot of great people at the company, but they are leaving fast. • You can work remote and they will help you get a decent home office setup. You are also afforded a lot of autonomy to get your work done, which is appreciated.

Cons

• When upper management starts posting five star reviews you know there is a problem (see below). • Portland and Lansing locations need a lot more diversity in their staff. Portland is almost all men, and Lansing seems to have zero racial diversity. • It appears a purge of existing staff is preferred to making things right with the current ones. This is the biggest reason for the low score. • Everyone is completely buried in work, and it is getting worse. • Merger and sale to venture capitalist group has transformed and largely killed the heart of the company. • Training opportunities could be much better.

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Convergence Networks Response
4y
We've definitely not done enough to help our people get through these challenges times. I'm the first to admit that this hasn't been easy for anyone. We are however working on our overall compensation strategy and trying to get feedback and empower all leaders to help make decisions to help move us forward. We're fortunate to have Eric give us his insights every week in our leadership calls and we're continuing to try and keep our culture intact as we scale. It won't be the same as before, but we believe with everyone's insight and help we can continue to be people first.
1.0
18 May 2022

Heartless, uncaring and incompetent

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here

Cons

Hired after the merger you'll read about in other reviews, told during interview process those reviews reflected sour grapes, folks unhappy with the merger, and were not reflective of today's company. Sat in first All Company meeting and witnessed a Senior Executive say she would prefer to hire new people at lower wages than retain existing talent. How can you vocalize that and wonder why your employees are unhappy? In same meeting it was requested by another Executive that employees stop leaving negative Glassdoor reviews because it is impeding recruiting efforts. I quit soon after because it was apparent this company does not value its employees or customers. My team lead made a good effort to talk me out of it, promising to shield and protect me from the corporate drama, but what good is such a promise when all significant decision making happens on the other side of the continent? There is nobody in Portland empowered to do anything except supplicate to the C-Suite in Ottawa and the folks there don't view you as a human being. Bye Felicia.

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Convergence Networks Response
3y
I’m sorry you had such a negative experience, and would love the chance to speak about it, given the opportunity. We always welcome feedback, and encourage staff to leave reviews - good or bad, since it's a learning opportunity for leadership. However, the statements that you attributed to management in an all company meeting are inaccurate and out of context - they were in reference to a plan to temporarily fill in labor gaps while we searched for a way to support our existing teams, which is a pain point that was brought up several times. Also, our senior management team has representation in each of our locations, with most being in the location where you worked. If you would like to share any suggestions for improvement, I'm always available. Thanks, Mike.
1.0
18 Mar 2022

Understaffed Nightmare

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team Leads are the only remaining Pro at this company.

Cons

All of the talent has left or has been fired. No attempts to ever staff appropriately in multiple years of employees providing feedback that we needed more staff. Post-merger management is clueless at best, and fairly hostile to their employees Admits in company meetings they'd rather focus on replacing people for cheaper than addressing existing employee concerns and retaining talent and knowledge. Severely underpays employees. Bare minimum benefits. Codified 0% raise option allows management to deny good workers raises on a whim. And one of the biggest Cons of any business I've ever worked for: Chantalle. Clueless, hostile, and the main reason the company is now failing miserably. More concerned with power grabbing than making the company better.`

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Convergence Networks Response
4y
The one thing I do agree with you in this review is that our Team Leads are second to none. Assuming one person is the main issue in an organization and that letting them go is the solution is nonsense. Our leaders are all trying. We make mistakes and do our best to learn from them. We are as an organization changing as we scale and many people aren't ready for that journey.
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Glassdoor has 111 Convergence Networks reviews submitted anonymously by Convergence Networks employees. Read employee reviews and ratings on Glassdoor to decide if Convergence Networks is right for you.