Does Conversica pay their employees well?

According to anonymously submitted Glassdoor reviews, Conversica employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Conversica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Conversica?

59% of Conversica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conversica 3.8 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Conversica?

Sales (15) , Customer Success (9) , Software Developer (8) , Account Executive (6) , Customer Success Manager (6) , Director (6) , Sales Development Representative (SDR) (5) , Customer Outcomes Manager (3) , Customer Success Manager (CSM) (3) , Developer (3) , Manager, Customer Success (3) , Sales Development Representative (3) , Software Engineer (3) , Account Manager (2) , CSM (2)

What are the pros of working at Conversica according to real employee reviews?

"The product is great and the people that are there now are great" ((in 24 reviews)); "Great atmosphere and culture" ((in 18 reviews)); "Great benefits and went above and beyond to celebrate big sales months with really cool events." ((in 16 reviews)); "Strong leadership" ((in 9 reviews)); "There are some fantastic team members we get to work alongside here." ((in 7 reviews))

What are the cons of working at Conversica according to real employee reviews?

"Coworkers who try to overstep their roles and aren't controlled by management" ((in 9 reviews)); "Low pay — will hire people with no experience for much higher pay than those with proven knowledge and high performance" ((in 6 reviews)); "Bad training, some people describe it as, "the only place I've ever had to train myself"." ((in 3 reviews)); "50 hours minimum on salary but expected to work more." ((in 3 reviews)); "(Happy hours and fun are still funded" ((in 3 reviews))

What are employees saying about Conversica redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conversica redundancy and their outlook for job security at Conversica in 2026.

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Conversica

Conversica Reviews

3.3

59% would recommend to a friend

(202 total reviews)

Mike Gilson

65% approve of CEO

53% positive business outlook

Ratings by category

3.8

Work/Life balance

3.5

Diversity and inclusion

3.5

Compensation and benefits

3.4

Culture and values

3.3

Career opportunities

3.2

Senior management

Conversica has an employee rating of 3.3 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Conversica employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

202 reviews

5.0

18 Sept 2025

Strong SaaS support experience, collaborative team environment

Customer support advisor

Recommend

CEO approval

Business outlook

Pros

Supportive and collaborative team culture Clear processes for onboarding and troubleshooting Opportunities to develop technical and SaaS skills Exposure to CRM tools like Salesforce, HubSpot, and other CRMs. Flexible remote work options

Cons

No cons for me. :)

5.0

12 Sept 2025

Small team, big impact

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

New CEO is sharp and focused, you can feel the momentum picking up Overall leadership is approachable and easy to reach out to Teammates are hardworking, collaborative, and genuinely care. Interesting space to work in (Ai + tech) with projects that move quickly Fully remote with solid benefits Opportunity to make an impact

Cons

Not the right place if you want everything handed to you - you have to be ok with figuring thing out on your own sometimes. Small team means you often wear multiple hats - something I enjoy, but others may not Fully remote setup isn't for everyone It can be a lot at times, but if you like solving problems and taking ownership, it's rewarding.

1.0

10 Sept 2025

Truly the worst place to work

Director

Recommend

CEO approval

Business outlook

Pros

-Remote - Used to have great folks to work with, but they've all been laid off

Cons

Let's start by calling out that leadership has been removing negative review for years...so everything bad you see is actually worse. It boils down to both customers and employees leaving. Almost anyone who knew anything about the company and the product is gone now so it's chaos. New CEO has clearly been given this company to learn how to manage a business so he can go on to be a CEO elsewhere...

Conversica Response

8mo

We’re sorry to hear about your experience. The past year has included significant change, and we know transitions can be challenging. With our new CEO and leadership team, we’re focused on building stability, supporting our employees, and positioning Conversica for long-term success. We encourage current employees to share their ideas directly so we can act on them, and while we can’t control what gets posted online, we do take all feedback seriously and use it to improve.

Viewing 1 - 3 of 202 Reviews

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Jobs at Conversica

Senior Backend Platform Engineer

West, TX

US$104K - US$164K /yr

(Glassdoor Est.)

View job