Coursera Reviews

- No work/life balance - except some emails/meetings/calls/slacks in the evening and even during the weekends. Employees are giving everything, but even as a top performer, you get very little recognition. - Some sales techniques are completely outdated and the micromanagement via metrics is insane. EVERYTHING you do is recorded the second you’re logged in. You’re expected to to volume regardless of the results. - Pay is good, but keep in mind that you easily do the job of 3 people at time. - No room for career progression. Promotions are rare. I would say you need to be in the top 10% continuously for a year to get a chance to get a raise. Moving department is nearly impossible. - Territories are never discussed with you: it is either you take it or leave the company. Some territories are great, others are very difficult to work with or green, so having roughly the same quota in the team makes it very unfair for some reps. You’re basically lucky or you’re not. You’re being assigned to good and collaborative AEs or you’re not. - Huge turnover - lots of people get sick or burned out. I stayed a year and almost everyone left in the EMEA sales team (I am talking about at least 20 departures between SDRs and AEs). Besides a few, the ones left are looking elsewhere or stay because they have no choice. Staff retention is not a thing at Coursera.

The environment is passive-aggressive and overly hierarchical. There is little empathy for each other, and most teams operate in silos. Design is positioned on UI only