Craft.co Reviews

3.6

66% would recommend to a friend

(44 total reviews)

Ilya Levtov

64% approve of CEO

64% positive business outlook

Craft.co has an employee rating of 3.6 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Craft.co employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

44 reviews
1.0
8 Jan 2023
Recommend
CEO approval
Business outlook

Pros

- Work on cool product -benfits are okay

Cons

- The management team lack basic skills of good managers often crossing professional boundaries. -long hours -alot of mirco mangement -workplace bulling -if your looking for an environment to be a true creative they will lock you in a box to think one way - alot of bad treatment and high pressure - A huge lack of distrust in company culture -lack of diversity and microaggressions are high despite the CEO making attempts to educate the company on diversity and inclusion and racial injustice makes no difference! -Managers only really care about their Career Development and themselves and alot of the time are a mess! the engineers seem to know more about projects as there are some mangers that lack experience.

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Craft.co Response
3y
Thank you for your feedback and contributions to Craft. I appreciate that you see value in our product and benefits. I’m also saddened to learn of your stressful and difficult experience at the company. In terms of managerial skills, we are a startup with gaps to address, and we are working hard on that. We have just hired a new Head of People Operations that will be laser focused on manager training, performance management processes, and creating a strong culture of belonging and psychological safety. We have always strived to hold managers accountable and as you mention, our deep desire is to educate the company on the importance of diversity, inclusion and addressing injustice. That said, consistent with our value of “Humility,” we (myself included) are constantly learning and improving (from both successes and setbacks). Thank you again for your feedback. Respectfully, Ilya Levtov (CEO)
1.0
30 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Flexible Work from home Personable CEO with good values

Cons

Toxic dynamics and poor treatment from senior employees. I experienced what I felt was bullying and often felt singled out by senior employees. Favouritism and the public embarrassment of employees by people in positions of power were not uncommon, and it was apparent who the favourites were. Turnover was high, and if unrealistic targets weren’t met consistently, job security became a concern. There was heavy micromanagement and limited opportunities for growth. At one point, I was even told to "look for something else." It's a shame, because I genuinely enjoyed working with my immediate team, but the long hours and high-pressure environment made the experience unsustainable.

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Craft.co Response
5mo
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you felt unsupported during your time here. While we don’t believe this reflects the broader culture or team dynamics across the organization, we recognize that every individual’s experience is unique, and we take all feedback seriously. Respect, fairness, and open communication are core to how we operate, and we will continue to focus on leadership development and employee initiatives that reinforce these values throughout the company. Respectfully, Austin Sailors, Head of People Operations
Viewing 1 - 3 of 44 Reviews

Glassdoor has 47 Craft.co reviews submitted anonymously by Craft.co employees. Read employee reviews and ratings on Glassdoor to decide if Craft.co is right for you.