Critical Software Reviews | Glassdoor.co.uk

Critical Software Reviews

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Found 84 reviews

4.3
StarStarStarStarStar
Rating TrendsRating Trends
88%
Recommend to a Friend
95%
Approve of CEO
Gonçalo Quadros
55 Ratings
Pros
  • "Great people, huge range of projects to work on and the best work environment(in 20 reviews)

  • "Very flexible work schedule, allowing to work from home(in 6 reviews)

Cons
  • "Low salaries compared to other similar companies(in 5 reviews)

  • "(in 2 reviews)

More Pros and Cons
  1. Featured Review

    "Proud to say "I work at Critical""

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lisbon
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Critical Software

    Pros

    Awesome work environment. Challenging projects with opportunities for professional growth. Special mention to direct management for encouraging autonomy, project ownership and career development.

    Cons

    Having the company spread across multiple locations can sometimes be a challenge to communication - there should be more corporate events promoting cross-site interactions.

    Advice to Management

    Critical Software’s ecosystem is the perfect balance between humanity and business ambition, where a flexible and informal environment does not undermine quality and professionalism. Massive respect for the achievements to date and for what the company represents. Keep dreaming big :)

    Critical Software Response

    October 17, 2018HR Manager

    Thank you for the positive comments and the 5 stars! It's fantastic to hear you've had such a good experience and are just as excited for our future as we are. Thank you for your suggestions, we will certainly take those on board.

  2. "Flat, Flexible and Fun"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Southampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Critical Software full-time

    Pros

    CSW has a very open and friendly atmosphere, they promote a relaxed and flexible atmosphere and try their best to align company needs with personal goals. The company is small in the UK so there is the opportunity to try different roles and find a niche.

    Cons

    Limited formal training opportunities.

    Advice to Management

    Embrace employees willingness to learn and hold formal and frequent training.

  3. "The worst job experience in my life"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Critical Software full-time

    Pros

    None, I can't even start working.

    Cons

    The HR department is absolutely incompetent, I have never seen something like this before. They have no idea about the job regulations in Portugal, they either don't know which must a person do for be able for start working in Portugal. I spent a month without working because they were convinced about a person needs the Portuguese National Insurance Number for start working legaly, what it's not true at all. You can...

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    Advice to Management

    Stop hiring absolutely incompetent HR people.

    Critical Software Response

    August 24, 2018HR Manager

    Thank you very much for bringing this to our attention. I'm so sorry that you have had this experience - it falls well below our usual high standards. We are investigating to see what went wrong so we can put this right. We pride ourselves on how we welcome people and strive to make ...

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  4. "Great opportunity for graduates, lot of things to learn."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Critical Software full-time

    Pros

    Good range of company benefits; flexible working hours enabling good work/life balance; very friendly work environment; a range of interesting projects to work on; various activities related to design, processes, development, testing and management; some engineers get a chance to obtain training and fully paid high-standard accommodation in sunny Portugal.

    Cons

    Commuting to the Chilworth office may be troublesome to some, occasional requirement to work on more than one project a time (can also be seen as an opportunity though!), flexible working policy is not something that may suit everyone.

    Critical Software Response

    February 27, 2018HR Manager

    It's so nice to hear that you feel we provide a great opportunity for graduates; it's something we've worked really hard on. Your right when you say that we try to give junior engineers a full range of the development life cycle within their first couple of years, which gives them ...

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  5. "Progressive company that really cares for its employees"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Critical Software full-time for more than 6 years

    Pros

    I was initially drawn to CRITICAL a little over 5 years ago now. What attracted me to a permanent role was the real family feel that I observed. At this point in my career I had become tired of working for companies who were knee deep in bureaucracy. At CRITICAL it is very possible to be creative and contribute in a big way to the success of the company. Additionally, CRITICAL really care about the wellbeing of their...

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    Cons

    Base salaries are perhaps slightly lower than the norm, but these are balanced with the benefits on offer and I know it is something the company continues to look at to ensure they remain competitive.

    Advice to Management

    Keep reinforcing the culture and values as the company grows, as this is what differentiates us from other companies out there.

    Critical Software Response

    February 23, 2018HR Manager

    Thank you for sharing your views and for the 5 stars! It's great to hear that after 5 years you still have that feeling about the company. As you know our culture and values are extremely important to us and we intend to prioritise those as the company goes through an exciting growth ...

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  6. "Software Engineer"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Critical Software

      Pros

      Great working environment. Everyone's willing to help.

      Cons

      Low salaries compared to other similar companies.

      Advice to Management

      Don't let the good people leave because of salaries.

      Critical Software Response

      February 19, 2018HR Manager

      Thank you for sharing your thoughts with us. It's brilliant to know that our culture and values are 'alive' in our working environment. We are aware our salaries may be considered lower than some and that's why we make sure to give back through our great benefits package. Retention ...

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    • "Ok for a couple years"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Engineer 

      I have been working at Critical Software full-time for more than 4 years

      Pros

      Nice environment to work, friendly co-workers and additional social events.

      Cons

      Poor salary, resistance to new ideas new ideas from senior management.

      Critical Software Response

      March 2, 2018HR Manager

      Thank you for taking the time to write a review. I'm pleased to hear that you enjoy the working environment and our culture. It would be great to hear from you further on your ideas for future events, we're always looking for feedback. You can contact us on jcarter@criticalsoftware.com.

    • "Great School"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Technical Evangelist in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Critical Software for more than a year

      Pros

      A great place to learn. Being a multinational company, we have the possibility to travel a bit. Big projects for big customers. Informal environment. Good to work from home (from a certain position).

      Cons

      Stressful. Projects are always sold with little time for implementation. Salaries are small when compared to competitors. Always expect a lot from employees.

      Critical Software Response

      March 2, 2018HR Manager

      Thank you for sharing your views. I'm happy to hear that our culture and values are being experienced through our working environment. We know our salaries may be considered lower than some, however we have a great benefits package which ensures we are competitive. We're ahead of ...

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    • "Flexible employer"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Development in Southampton, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Critical Software full-time for more than 2 years

      Pros

      Really good culture, lots of events organised to help team-building and good facilities for staff. Feels like an SME company in many ways, but with the breadth and strong platform of a larger company. Flexible contracts for staff make for a good work-life balance.

      Cons

      There are some companies that pay more, but you don't get the flexibility, and considering the benefits, Critical are really not that bad pay-wise as some others claim.

      Advice to Management

      Recent changes to communications intranet were needed and have really improved comms to staff from the top; keep up the use of this vehicle to communicate.

    • Helpful (1)

      "Great company to work for"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Junior Engineer in Southampton, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Critical Software

      Pros

      Having started on a role a few months ago at CRITICAL, I cannot think of any better start to a software centred career. For me, CRITICAL Software embraces every background and values each of its employees input and ideas. I feel motivated every day to learn something new. It’s encouraging to learn and grow in an honest environment where people take the time to appreciate you as an individual and also support you in becoming...

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      Cons

      I haven't found any yet.

    Found 84 reviews