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Cyberhawk Innovations

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Cyberhawk Innovations Reviews

4.0

72% would recommend to a friend

(45 total reviews)

Chris Fleming

89% approve of CEO

82% positive business outlook

Cyberhawk Innovations has an employee rating of 4.0 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cyberhawk Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45 reviews
1.0
3 Jan 2023

Money Grabbing over staff wellbeing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Supportive co-workers - Good Pension - Right kind of values

Cons

- Upper management is extremely toxic and if you are not part of a clique then you are a number. - HR care more about the business than the general wellbeing of the staff. - Operations managers care more about making money than the wellbeing of the staff. - Claim safety is their number 1 priority however when flagging dangerous situations colleagues were put in, these were waved aside. - Offer monetary bonuses based on workload completed, encouraging staff to go beyond their limits every day on the job. - Overtime is always available however you will get less than 24hr notice of this and won't get time your time back ever. Even will guilt trip you to cancel holidays/plans to get the job done that's past its deadline. - Culture is extremely tick box, favoured hiring staff members that fill the minority gaps. - Say they are diverse but don't make adjustments to help with diversity.

1.0
22 Aug 2019

Incompetent

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Office is outstanding - although you would hope so for the amount of money spent on desks. Colleagues are incredible and interesting people. Colleagues get to travel the world Operations staff do a seriously good job and the quality of work is owed to the amazing staff who work there

Cons

Incompetent and unstable -Hired 20 staff in a 6 month aggressive expansion strategy - now looking to make 10 of those redundant due to mismanagement of cost cover. They thought they could make people redundant within a week and did not want to follow best HR practice. They were hiring 2 weeks before they announced redundancies. No training or induction provided. Senior management don't appear to be interested in the development of staff. They have more managers than lower level staff. They like to appear as a veneer of what a tech company is but do not provide any of the benefits. There is an emphasis placed on the CyberHawk culture but this seems to have been lost under new investment.

1.0
24 May 2022
Recommend
CEO approval
Business outlook

Pros

- Coworkers are amazing people to work with. Very hard-working and nice to talk to. You will make many friends at Cyberhawk! - Company culture and values are great, and I believe that these values are vital in every workplace. - You will be given some opportunities to change roles within the company easily. - Company is open to feedback. They provide a platform where you can provide feedback on company issues anonymously, and the Company encourages employees to use it. Very few companies do this, and it's nice to see that our complaints are listened to. - The CEO is an amazing guy and always updates the employees about the new developments/projects at the company. - Very flexible timetable when doing office work as you can work from home at your own pace. - You can accumulate quite a lot of holiday days by working extra hours in the field. - Cyberhawk socials are amazing. You will have a very nice time at these events!

Cons

- The company hires engineering graduates for non-engineering roles. The work performed by an "inspection engineer" is not engineering of any sort, and it's truly a job that could be done by a trained monkey. My advice for people applying for Inspection Engineer roles is to look elsewhere... If you have an engineering degree you will lose your time here, and not really get any experience on something useful that could help you get a better job in the future. Besides, advances in AI will make these jobs redundant in the next decade. Seriously, if you are an engineer, let me tell you that you are worth more than this, really! Your talent will be wasted here and won't be appreciated! The company only calls these roles 'engineering roles' to make them look as a professional job, but that's just not true. Furthermore the company solely hires graduate engineers for cheap labour as the company knows they are desperate and will work for cheap. - The salaries are ridiculously low: £22.5k for a graduate engineer, rising to £25k after 1 year. Surviving in Edinburgh with that salary is extremely challenging. - Field allowances are also low. Competitors offer much more attractive packages when it comes to lunch/dinner/hotel spending limits. - It's a very cliquey company. If you weren't working there early enough then you are just a number to them, and won't be treated with the same respect. - The company is very stingy and will always find an excuse to not spend money, or to not pay you money that you're due (I know of several people who have not been paid their field bonuses, as they are 'discretionary'). Management always likes talking about how the company is making millions every month, but they still use kit from over 10 years ago that constantly breaks down. Company will go as far as finding excuses to not give you a promotion, in order to save a few hundred pounds. (Managers get bonuses depending on the overall profits of their department...so every penny saved will increase their bonus in April... This results in very greedy decisions being made). - Upper management is quite toxic. Several people had to leave the company as a result of bullying from certain managers, which is very concerning. Other managers have refused to pay employees their field bonuses in full. Additionally, it seems that some upper managers refuse to speak politely to workers further down in the company, as if they were not worthy of their time. - You will have to spend a lot of time away from home, which doesn't work for everyone. - Work/Life balance is horrible: Company frequently changes your schedule with less than 24hrs notice and expects you to adapt to it. Your social life will be severely affected and you won't have much time to see friends/family. - Work is very physically exhausting. You are expected to work 10 hours a day in the field, sometimes for several weeks in a row (including weekends). - Field bonus is a scam. You are entitled to a 25% pay bonus when working in the field, but they expect you to work 10 hours on field days. Therefore, the field 'bonus' is nothing more than the legally required pay for your 2 hours of overtime on field days... - Their notice periods are also outrageous. Several employees resigned in a short period of time and the company got worried about this. Consequently, most of the new contracts feature notice periods of 3 months after completing training. For example, new pilots for the company will initially have contracts featuring 1 month notice periods, but then as soon as they complete training (approx. 6 months after you start), their notice periods increase to 3 months. This feels as if the company wants to trap you there, because no other company will wait 3 months for a new recruit (especially if you are a recent graduate with limited experience).

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Cyberhawk Innovations Response
3y
Thank you for taking the time to write this review. I am glad to read about the many positive aspects you mentioned about the company and the people working here. They truly are our assets! There are though, a few things that require a bit of clarification. Engineering work covers quite a wide range of responsibilities, knowledge and areas. Here at Cyberhawk, our engineers are focused on inspection of energy assets, developing the solution for our clients ensuring the safety maintenance of their assets, quite a complex and technical area. However, if your engineering interests reside in doing calculations, innovating and designing products or manufacturing, then it is true that Cyberhawk is not the company for your as we do not carry out this type of work. We just recently increased our entry level positions salary by between 7-10% and although our entry-based salary might see lower compared to other engineer entry positions, field allowances are added on top of this. Our field allowances are actually under revision at this right moment to match the current market costs. We are a rapid growing business for the last 18-24 months and despite this, we work hard on keeping our culture and values alive like when we were just 20 employees with lots of opportunities for people to grow. We have people who joined us as graduates that are now leading teams, departments or even have moved overseas. No matter how many people we are or if you are a manager or not, we have a zero-tolerance policy and take very seriously any type of bullying or harassment. It is true that if you are a full-time field operative, you will spend a lot of time away from home, which can mean a challenging work-life balance. We are very honest and upfront about this during our recruitment process, and we ensure all our new hires are aware of this. Our planning managers try very hard to accommodate any personal requests and schedule far in advance. Unfortunately, this is not always possible, as we rely a lot on weather conditions and clients last minute changes. In regard to our notice periods, these are standard to many other companies, and they do increase alongside with seniority and reaching higher positions. Entry levels start at 1 month and as skills, knowledge and roles become more specialised and with a higher impact within the business, so does the notice period (2 months and/or 3 months). Again, thank you for taking the time to bring the above to our attention so we can work on things that are not quite perfect yet.
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Glassdoor has 48 Cyberhawk Innovations reviews submitted anonymously by Cyberhawk Innovations employees. Read employee reviews and ratings on Glassdoor to decide if Cyberhawk Innovations is right for you.