Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Delaware Business Systems

      Is this your company?

      Delaware Business Systems Reviews

      3.0

      55% would recommend to a friend

      (24 total reviews)

      42% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.1

      Culture and values

      3.1

      Compensation and benefits

      3.0

      Work/Life balance

      3.0

      Senior management

      2.9

      Career opportunities

      Delaware Business Systems has an employee rating of 3.0 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Delaware Business Systems employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      24 reviews
      1.0
      19 Aug 2018

      Project "manager"

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      none. unethical practice help desk staff looked beaten down with no pride

      Cons

      Horrible interview from the "managers" salary bait and switch to get me there for an interview. No 90 day probation period to learn a new product that no one else knows, only a 3 week period and if after 3 weeks I didn't know it I would be terminated. What crap it that? Every legit company has a 90 day period. Don't waste your time with these clowns, I'm surprised they are still around.

      avatar
      Delaware Business Systems Response
      6y
      This former employee was informed 100% during the interview process that the position we were hiring for was under a 30 day performance review. We picked up a new software product with the hopes that this former employee would be able to learn the software based on his resume. His resume did not match his skill set. Additionally we did not terminate this employee after the failed 30 day performance review, but instead shifted him to a different department, one of which he still under performed. We are completely ethical and strive in building a positive culture within our workplace. 37 years in business with over 70 employees means we are doing quite a few things right.
      2.0
      18 Jul 2018

      Field Service Technician

      Field service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      -Good company for starting in IT as the work is mostly introductory but varies widely from hardware, software and network requests -Most technicians are helpful when developing new hires as there is a large workload and are happy to get someone up to speed to give relief -There is a large amount of travel but company cars were issued to technicians -Get to meet some great customers who own restaurants, bars and stores(creating relationships that can give some perks!) -Christmas bonus(though a rather small one)

      Cons

      -BE PREPARED FOR ON-CALL ROTATIONS! This is a 24 hour service company and there WILL be calls between 2-4am -No overtime pay. This does not mean you pack up at 40 hours though, you just get flex time. -The pay is on par for those beginning their careers in IT but the workload for that pay can seems overwhelming -Though the other technicians are helpful, it is a bit sink or swim, so if you are not a fast learner this is not the place for you. -I understand leadership has changed since I worked there, but at the time they cared more about their income than their employees. -No paid development for certifications or classes outside of vendor's software that DBS supports.

      avatar
      Delaware Business Systems Response
      6y
      This former employee was employed with DBS in 2014 and not at the time the review was written in 2018. In 2014, we did in fact offer flex time for any hours worked past 40, however, in 2015 we removed the flex and we strictly pay OT for all hours worked past 40. Additionally, we work in the service industry, specifically the hospitality industry with clients who are open until 1am, 4am, and some even 24 hours. We built this company 37 years ago based on our local support and service that we provide. All of this is clearly communicated to the potential new hires during the interview process. In fact, we also have existing employees sit in during the interview process and explain exactly how daunting on call can be. It can definitely be a grind to be on call, but it is part of the job and everyone clearly knows when they are interviewed. Also, a typical on call week will usually bring in another $800-$1200 of additional income for that employee. Times have changed drastically since 2014. We perform monthly one on ones now with employees and we will perform 6 month and yearly reviews.
      Viewing 1 - 3 of 24 Reviews
      Related searches: Delaware Business Systems jobs | Delaware Business Systems salaries | Delaware Business Systems benefits | Delaware Business Systems interviews
      ReviewsDelaware Business Systems reviews

      Glassdoor has 24 Delaware Business Systems reviews submitted anonymously by Delaware Business Systems employees. Read employee reviews and ratings on Glassdoor to decide if Delaware Business Systems is right for you.