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      Diligent Robotics

      Engaged employer

      Diligent Robotics Reviews

      2.7

      33% would recommend to a friend

      (68 total reviews)

      21% positive business outlook

      Ratings by category

      3.6

      Diversity and inclusion

      2.7

      Compensation and benefits

      2.6

      Work/Life balance

      2.4

      Culture and values

      2.3

      Career opportunities

      2.2

      Senior management

      Diligent Robotics has an employee rating of 2.7 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent Robotics employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      68 reviews
      2.0
      3 Feb 2024

      Your ambition and drive will be exploited until you are no longer needed.

      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good associate employees with underwhelming leadership. Great mission with terrible execution. Good healthcare and pto

      Cons

      You will be lead to think there is room to grow in this company upon arrival. Unless you kiss up to the right people you will not. SOP is not followed if the results would reflect poorly on management or customer perception. Yet if SOP is not followed by an employee the employee will be held accountable. I have watched many overqualified employees experience burnout attempting move up or into a different sector. Your ambition and drive will be exploited until you are no longer needed. No yearly raises. I have witness at least 4 company layoffs in the past year. One with an ultimatum of moving across the country or taking a pay cut. The others being completely blindsided. All of these were followed almost directly after receiving millions in investments. You will be lied to for weeks by your direct manager and upper management all while they try to get you to pick up extra work before they tell you you’ll be let go. There are more rewarding places to work out there.

      avatar
      Diligent Robotics Response
      2y
      Thank you for pointing out the positives and areas where you feel we could improve. Your feedback provides us with valuable insight into how we might adjust to support our employees' ambitions and promote a transparent growth path. We appreciate your contribution and hope you will share this information with your leader so we can address all your concerns.
      1.0
      1 Nov 2023

      Great mission, terrible execution

      Site lead
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Field employees have zero work/life balance.

      Cons

      Upper management doesn't know how to run a company. Associate level employees flat-out stink as employees. There's two cultures, HQ and everyone else. Spend money like it's free, shipping expense is ridiculous.

      avatar
      Diligent Robotics Response
      2y
      Your feedback points out key areas for Diligent Robotics to focus on, particularly around management and nurturing a cohesive company culture. Wishing you luck in your future endeavors and thank you for providing insights that could be instrumental for potential positive changes at the company.
      1.0
      9 Dec 2022

      Cant recommend this company in the current structure

      Tssr
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay arrives on time. Snacks.

      Cons

      Going into diligent robotics I had come in with a good mindset knowing it wouldn’t be easy as it was a startup. However when hiring for our department we were told we would have opportunities to move around the company to where we fit in best. Sadly I can’t say that has been the case. The operation team is mostly build on lies and false promises of moving you around. I have seen it happen to myself and countless others who are qualified for roles get passed up by external hires because they constantly change the rules on when you can and can’t move out. The reason for this is because the operations team bleeds people like crazy. You are sat infront of a monitor and are told to do one thing however you will always be told what you did was wrong by the higher ups. The operations team is also pretty much left out of all events due to our schedule so you pretty much feel like an outcast. There’s really too much to put into a review on Glassdoor but I think I got my main points across.

      avatar
      Diligent Robotics Response
      3y
      Thank you for your candid feedback. The only way we can improve as a fast-growing company is to listen and embrace honest feedback. We encourage our leaders to meet with each employee on a regular basis to put a growth plan in place so that they feel they have an upward path in the company. Our people are our biggest asset, and we are always looking for opportunities to advance team members when they are ready. Thanks for your commitment to our organization and we would encourage you to reach out to your leader if you have other concerns.
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      ReviewsDiligent Robotics reviews

      Glassdoor has 69 Diligent Robotics reviews submitted anonymously by Diligent Robotics employees. Read employee reviews and ratings on Glassdoor to decide if Diligent Robotics is right for you.