Discover Reviews | Glassdoor.co.uk

Discover Reviews

Updated 27 Jan 2020

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3.8
76%
Recommend to a Friend
82%
Approve of CEO
Discover CEO Roger Hochschild
Roger Hochschild
143 Ratings
Pros
Cons
  • "Call center so weekends and nights (more money but harder for families)(in 61 reviews)

  • "no regard for work/life balance(in 48 reviews)

More Pros and Cons
  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time

    Pros

    Good Wage, Helpful people, Decent Benefits

    Cons

    Use many outdated softwares on their workstations

    Discover2018-07-29
  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SRE 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time for more than 3 years

    Pros

    Culture, professionals, work ethic, passion

    Cons

    Politics, nothing else to mention.

    Discover2019-11-28
  3. Helpful (3)

    "Good Employer, very ambitious plans for the future. UK based team is very collaborative and a great team to work with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time

    Pros

    Global company but with the advantages of small company where most people know each other in the UK.

    Cons

    Senior leadership (based in Chicago) can be very US centric. Also, in a period of transformation so employees must be comfortable with such.

    Advice to Management

    Hire more senior leaders outside the US to drive more global thinking across the organisation.

    Discover2019-03-02
  4. "Finance at Discover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Riverwoods, IL
    Approves of CEO

    I worked at Discover full-time for more than 3 years

    Pros

    Always looking to be innovative and improve

    Cons

    Far commute if you live in the city

    Discover2020-01-27
  5. "It's truly been great! They really care !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Collections Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time for more than a year

    Pros

    Great benefits,managers who really care about you,fun activities,free food , and great pay

    Cons

    The job itself can get morning

    Advice to Management

    ..

    Discover2020-01-27
  6. "Great Place to Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Software Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time for more than a year

    Pros

    - Lots of learning opportunities (mentorship, classes, etc) - Work/life balance and PTO - Leadership support - Great culture: e.g. supportive teammates, lunch n' learns, no micro-managing, transparency, etc

    Cons

    As a financial services company, there's a lot of processes to things: approvals, deployments, indecisiveness on platforms etc.

    Advice to Management

    Keep up the great work to modernize our platforms, and keep trusting your employees.

    Discover2020-01-25
  7. "Awesome employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead AML Compliance Specialist in Riverwoods, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Discover full-time for more than 3 years

    Pros

    Good salary, great people, great benefits, great culture, good corporate values

    Cons

    Some managers are great and some are a work in progress but I think that's true everywhere

    Discover2020-01-24
  8. "Decent work environment, but getting worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Riverwoods, IL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Discover full-time for more than 5 years

    Pros

    Great benefits. Nice facilities, great gym. Historically very employee centric company that tries to instill good corporate values. Fun activities, relaxed dress code, move to more work life balance like allowing more flexible work arrangements. Support for volunteering activities and socially responsible. Good college tuition and advanced degree program offering.

    Cons

    With the new CEO there is a trend to hire more from the outside and there is a significant turnover at the VP and executive level. I have seen some really good employees and managers leave or being let go, but their external replacements are not necessarily better and many so called new "star"employees prove to be a failure and don't last long. Although HR talks about talent management and internal mobility, in reality there is very little happening in terms of internal career development and thoughtful rotations. Employees are left on their own to learn about new positions and apply. Most often external candidates are given preference simply because they are external. Employee loyalty is decreasing. There is not a clear vision strategically of where the company is going.

    Show More

    Advice to Management

    Build solid internal career growth opportunities and cross functional training. Improve HR function. Be more proactive rather than reactive. Create a clear strategic vision and follow it through, don't just change it every year.

    Discover2020-01-24
  9. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Partner Monitoring Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time

    Pros

    Benefits, work to life balance

    Cons

    Some managers are not people managers.

    Advice to Management

    Learn how to deal with people

    Discover2020-01-24
  10. "Fun Company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contract Administration Manager in New Albany, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Discover full-time for more than 5 years

    Pros

    great benefits and flexibility with Discover

    Cons

    Back to back calls with hardly a break

    Discover2020-01-16
Found 1899 reviews