DomainTools Reviews

3.4

49% would recommend to a friend

(43 total reviews)
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Timothy Chen

69% approve of CEO

51% positive business outlook

DomainTools has an employee rating of 3.4 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DomainTools employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

43 reviews
1.0
20 Oct 2025

DO NOT WORK FOR THIS COMPANY

Recommend
CEO approval
Business outlook

Pros

None that I can currently think of.

Cons

The list goes on: bad executives, crooked practices, zero marketing events, no BDRs, no automation tools like Outreach… Honestly, this place is run with a super tight grip by the CFO, who refuses to invest in anything that could actually drive growth. Every 6 months (or less), they’ll cut heads if numbers aren’t “perfect,” leaving one person to do the work of three. Basically: adapt or get out. The C-suite has been here forever, but none of them have real experience in cybersecurity. They don’t understand marketing, lead generation, or channels—so don’t expect a proper reseller program. Resellers bring in deals, and then DomainTools just renews the customers directly. The joke? The global sales travel budget is $3,000 per year for the entire team, not per person. They clearly don’t see the value in meeting customers face-to-face, training resellers, or showing up at key industry events. On top of that, they slash sales commission rates by half without asking for anyone consent, making it even harder to hit earnings targets. If you like being micromanaged, under-resourced, and constantly firefighting, this is the place. Otherwise… you’ll probably burn out in under six months.

2.0
16 Jan 2020

Cyber is hot, DomainTools is not.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A chance to make the internet a safer place. Working in the hot, cybersecurity industry. Work life balance is excellent for the C-levels who jet set in a few days per week.

Cons

It is apparent that leadership is in way over their heads. They are still running the company as if they were 20 instead of 100 employees and their immaturity really shows. Bullying and harassment by legacy employees is tolerated. New employees are never believed. The CEO and CFO expect unquestioning loyalty. If you disagree, you are marginalized. There are still some very smart people that work there, but many are leaving because they are disturbed by how those who have been bullied and harassed have been treated. Accusers are retaliated against. Company rules change on a whim to either support or punish who ever the C-suite wants. Leadership is blind to their problems and how to even begin to solve them.

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DomainTools Response
6y
Thank you for sharing this feedback. I genuinely appreciate you taking the time to provide information about how you perceive the work environment at DomainTools. We value all of our current and former employees' feedback to help us improve as an organization. I want to make it clear that as a person I have zero tolerance for harassment of any kind, and that DomainTools as a company has zero tolerance as well. We believe we have responded promptly and appropriately any time someone has raised concerns of inappropriate conduct, but would agree this is an area all companies should be trying to continuously improve. We are committed to creating a transparent, collaborative and inclusive environment at DomainTools where every single employee is comfortable and can do their very best work. If there are additional specifics you would like to provide, I welcome hearing from you at Feedback@domaintools.com. - Tim Chen CEO
2.0
12 Feb 2020

A Lot of Lost Opportunity Here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Our data helps our customers locate and block bad actors in their network. That's pretty cool when you consider who we're helping to protect. Free snacks, paid parking and a good location.

Cons

I've been here for a while now and watched C level's, directors, managers, and other great employees leave or disappear. Weeks or months later, we get company-wide emails that they no longer work here. Transparency appears to be a moving line in the sand but still one of our core values. Management positions go unfilled, and sr level management left appears to be coasting towards some inevitable end either intentionally or it just all got away from them. Out of only around 98 employees, CTO, Head of HR, VP of Product, SVP of sales, directors, managers, and employees in all departments all gone over the last six-nine months or so. Are the C levels in over their heads? Are we about to be sold?

Viewing 1 - 3 of 43 Reviews

Glassdoor has 44 DomainTools reviews submitted anonymously by DomainTools employees. Read employee reviews and ratings on Glassdoor to decide if DomainTools is right for you.