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      E-Comm 911

      Engaged employer

      E-Comm 911 Reviews

      3.1

      42% would recommend to a friend

      (111 total reviews)

      Oliver Grüter-Andrew

      55% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      E-Comm 911 has an employee rating of 3.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The E-Comm 911 employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      111 reviews
      1.0
      25 Jun 2026

      It's 👏🏼 not 👏🏼 worth 👏🏼 it 👏🏼

      Unspecified
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of therapy benefits, cool colleagues, above average pay and opportunities for OT. and helping people while also challenging yourself can feel like a rewarding career.

      Cons

      Why did I leave if I found the career rewarding you may wonder? Well let me tell you: after nearly 10 years at E-Comm some things became very apparent to me, which I couldn't ignore anymore: - The work culture is incredibly toxic. "Leadership" treats you like a number more than a human, micromanages, and might even bully you. If you or your coworkers try to bring up your concerns you will be labeled problematic and "whiney". and yes, this is the actual word my supervisor's boss used! - Racism. It's deeply rooted in policing of course. E-Comm participates in DEI initiatives, but they don't address the systemic barriers or racism that happens in the workplace. Their efforts are performative at best, harmful at worst. - The HR team calls themselves "People and Culture" and that's only the right name for them if they're describing what they don't support. - People like you and me find ourselves in these jobs because we really care about helping and making a difference. E-Comm knows and exploits that. They will take everything they can from you. All this to say it isn't worth it. There are many fulfilling jobs out there, and while this could be one the factors around the actual job make it a horrible work experience. Find something else that fills your cup while also maintaining your mental health. It's 👏🏼 not 👏🏼 worth 👏🏼 it 👏🏼

      4.0
      15 Apr 2026

      Good pay, great coworkers

      Police call taker
      Recommend
      CEO approval
      Business outlook

      Pros

      People who work there are top notch. Good pay and benefits, mental health support, ongoing training.

      Cons

      Stressful job, high turn over rate due to that or employees moving on to become police officers, short staffed.

      1.0
      16 Mar 2026

      👎🏼

      Unspecified
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay and benefits felt competitive, and the union works hard to keep the employer accountable.

      Cons

      My honest opinion: Without the union checking up on the employer, more horrible things would take place. Shame on leadership for gossiping, bullying, and allowing those in positions of power to get away with anything. Staff who work hard and care about the work they do end up suffering. The history, racism and other problems with policing are not acknowledged or trained despite dispatch playing such a large role in how police choose to respond. Systems of power and abuse are perpetuated in a culture of white supremacy. Despite what they might try to tell you, this is not a safe place if you are: female, gender expansive, a person of colour, neurodivergent or anybody else outside of the criteria of "white male". And nobody in a position of power will admit that. The work conditions are unrealistic and leadership will try to squeeze as much out of you as possible before you burn out. Take a look at the ever-growing list of stress leaves and resignations. It's truly shocking that this hasn't lead to meaningful change.

      avatar
      E-Comm 911 Response
      3mo
      We are disappointed to read this feedback, as creating a respectful, inclusive, and supportive workplace is a priority for us and something we continue to invest in thoughtfully and deliberately. Our workforce is made up of a diverse team, with approximately 60% female employees, and we are proud of the multicultural environment we have built and continue to strengthen. We recognize that inclusion requires ongoing action, which is why we have introduced a number of initiatives designed to better support our people at different stages of life and work. These include increased mental health benefits, cultural leave for Indigenous employees, parental leave top-up, and partnering with organizations to provide support for employees returning from maternity leave and navigating menopause, to name just a few. In addition, all leaders across the organization have completed Respect in the Workplace training, and we maintain a zero-tolerance approach to bullying, discrimination, or any behaviour that does not align with our values. Concerns raised by employees are taken seriously and reviewed through established processes. While we acknowledge that individual experiences can differ, the concerns described here do not reflect the culture we are actively working to build and uphold. We would welcome the opportunity to better understand the issues you have raised; if you would like to discuss your experience further, please contact our People & Culture team directly.
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      ReviewsE-Comm 911 reviews

      Glassdoor has 114 E-Comm 911 reviews submitted anonymously by E-Comm 911 employees. Read employee reviews and ratings on Glassdoor to decide if E-Comm 911 is right for you.