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ECI Software Solutions

Engaged employer

ECI Software Solutions reviews about "benefit"

65% positive business outlook

Reviews by job title

71 reviews
4.0
5 Mar 2025

Great Place to Work

Recommend
CEO approval
Business outlook

Pros

Competitive salary and benefits Most roles are fully remote with rare in-person meetings or travel Great people to work with

Cons

They don't have a self-directed brokerage 401k option.

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ECI Software Solutions Response
1y
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy your colleagues, compensation, and our culture. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer.
5.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

-Flexibility, Great Benefits, Great Company

Cons

-401K match could be a little better

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ECI Software Solutions Response
7mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy the flexibility, benefits, and overall company culture at ECI. We care deeply for our employees and are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
4.0
7 Apr 2025

Not Bad

Recommend
CEO approval
Business outlook

Pros

Benefits are good, but not great.

Cons

Lots of stress and very high expectations.

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ECI Software Solutions Response
1y
Thank you for taking the time to share your thoughts! We are pleased to hear that you appreciate your benefits. However, we regret that you have encountered challenges with stress. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
2.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Generally nice people and great to work with Benefits are good

Cons

Constant change in leadership so people come and go which isn't great for morale and frustrating. There are usually layoffs every year it seems

avatar
ECI Software Solutions Response
7mo
Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate your colleagues and the benefits at ECI. However, we regret that you have encountered challenges with leadership changes and the impact on morale, as well as concerns regarding layoffs. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, everyone is very kind and helpful. They allow you plenty of time to "do your job" without overwhelming you. Base pay is great. The highly encourage and support celebrating employees, unlike many companies I have seen. 100% remote is certainly nice as well.

Cons

Health benefits were a challenge at first, not many offices in my area took the Health or Dental. But we were eventually able to work that out.

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ECI Software Solutions Response
1mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our supportive culture and the remote work environment. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
20 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The operational employees are granted significant autonomy to lead initiatives, though these responsibilities are often assigned without sufficient resources or guidance. While the company fosters a positive culture, the challenge of balancing multiple tasks with limited support has likely fostered strong bonds among employees. There is a general absence of micromanagement from leadership, allowing individuals the freedom to manage their work in their own way. for 6 seconds Operational employees are granted significant autonomy to lead key initiatives, although these efforts are sometimes undertaken without sufficient resources or guidance. Despite these challenges, the company culture is notably positive, with the shared experience of managing demanding workloads fostering strong team bonds. Leadership adopts a hands-off approach, allowing employees the freedom to determine the most effective methods to achieve their objectives.

Cons

Frequent management turnover has created an environment where leadership tends to attribute product setbacks to employee shortcomings, despite challenges arising from insufficient resources and support. Constant changes in leadership often result in a lack of empathy and a disconnect from the operational teams responsible for delivering successful products. As a consequence, highly capable and dedicated employees are dismissed rather than being redeployed into roles where their expertise could significantly contribute to the organization’s success. None/ rare internal promotion.

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ECI Software Solutions Response
1y
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated autonomy and our company culture during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding management. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
2.0
17 Nov 2024

Beware

Recommend
CEO approval
Business outlook

Pros

Decent benefits. Offers remote positions.

Cons

No career development related communications for employees. Pattern of eliminating positions, downsizing, with no plans in place for absorbing the work left behind. Unrealistic workloads. Disorganized; constant process changes. Inefficient processes and internal systems.

avatar
ECI Software Solutions Response
1y
Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate the benefits and ability to work remotely. However, we regret that you have encountered challenges with workload and communication. Thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
3.0
24 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Better than average pay, Overall benefits and compensation package is good.

Cons

Terrible solution - in the bottom 1/3rd of the market but expensive. Difficult to sell and leadership doesn't have a good plan as far as product roadmap. Some of the managers are inept at best and can be very unprofessional as well.

avatar
ECI Software Solutions Response
1y
Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate our benefits and compensation package. However, we regret that you have encountered challenges with our product direction and leadership not meeting expectations. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
2.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Decent culture, decent pay, work from home supported.

Cons

Way too much politics. No clear direction. No defined career paths. Terrible benefits well below other tech companies. Company changes on a dime many times a year. Priorities change. They seem to be pushing people out based on what PE informs.

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ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated our culture and the ability to work from home during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the alignment of our internal priorities and the competitiveness of our employee offerings. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
5.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great culture, good benefits, trustworthy teammates, frequent communication throughout the company and frequent check-ins to check on morale and ways to improve.

Cons

We could do better at cross-functional collaboration.

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ECI Software Solutions Response
5mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy the strong culture, supportive teammates, transparent communication, and focus on employee well-being. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
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Glassdoor has 432 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.