EQ3 Reviews

Then some new leadership was hired. Existing VP was forced out. And the new leaders are out of touch with what the business requirements are. What the team needs to get work done. And more than half the team has resigned in the last 3 months. Promises are made, and never kept. The owner will act nice, and say the right things, then insult you behind your back. He thinks he owns your time 24/7, so if you have side work, keep it quiet. Generate millions in new revenue, and it won't go back into the team to hire more people, and have a team the size that is needed for the lofty goals. Instead you'll be working on a skeleton crew of 10, and expected to do the work of a 40 person team. The profit sharing was a blatant lie... there was no exit plan... it was a carrot dangled in front of us, but if you caught it, turns out it was plastic.

Inequality among salespeople. A commission's based system that favors senior staff with a straight commission on all sales. Hostal work environment designed to put salespeople against each other. Targets are unrealistic and set to keep salespeople from reaching their tiered goals. Sales are passed on to senior salespeople in order to keep them satisfied leaving others to steal sales from other target bases salespeople. !!NO TRAINING!! New hires are given a catalog and expected to learn all the collections along with learning how to use an outdated POS system. Training is inconsistent!! One day you're trained by the store manager, the next by a recent hire that doesnt know the system and is still learning. Management is inconsistent and turn over is high with the assistant manager position being vacant for most of the year. This has lead to disagreements among senior staff and back of house sharing the responsibility of assisting the manager with duties that are not related to their job description and no compensations in pay. No support or encouragement from the store manager in promoting the role of the design program. Schedules are created for instore sales and not in-home consultations for the designer.