Does EXL Service pay their employees well?

According to anonymously submitted Glassdoor reviews, EXL Service employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at EXL Service. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at EXL Service?

61% of EXL Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EXL Service 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at EXL Service?

Business Analyst (548) , Assistant Manager (505) , Consultant (371) , Lead Assistant Manager (333) , Manager (281) , Senior Consultant (251) , Associate (229) , Senior Associate (229) , Senior Business Analyst (197) , Senior Executive (188) , Executive (164) , Senior Manager (163) , Project Manager (142) , Analyst (124) , Customer Service Representative (116)

What are the pros of working at EXL Service according to real employee reviews?

"Work Life balance is good but also depends on the team and the client that you are working with" ((in 928 reviews)); "Work culture is good and nobody disturbs you if you deliver your work on time." ((in 267 reviews)); "Work environment good and nice" ((in 180 reviews)); "Good people and a good" ((in 174 reviews)); "Good work life balance, Work from home" ((in 143 reviews))

What are the cons of working at EXL Service according to real employee reviews?

"Salary is very low apart from the process of rbs plus cab service should be for both sides." ((in 592 reviews)); "Poor management and lack of project coordination." ((in 360 reviews)); "Low pay for skills required and work can be mundane" ((in 192 reviews)); "Low Compensation and Salary which can be demotivating" ((in 96 reviews)); "Too much office politics that growth becomes selective" ((in 43 reviews))

What are employees saying about EXL Service redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EXL Service redundancy and their outlook for job security at EXL Service in 2026.

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EXL Service

EXL Service Reviews

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3.5

61% would recommend to a friend

(8,135 total reviews)

Rohit Kapoor

78% approve of CEO

61% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.4

Work/Life balance

3.3

Culture and values

3.3

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

8K reviews

1.0

20 Jun 2015

Too demanding

Manager

Recommend

CEO approval

Business outlook

Pros

work with indian leadership who are smart i.e pretend to work but actually don't. pass their work to reports showing them a carrot which in reality, you never get

Cons

long hours, make you feel worthless, very demanding leadership lack proper vision: you accept whatever comes your way only target - get the revenue it doesnot matter what you do

1.0

13 Oct 2020

Worst company to work for

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

sometimes salaries are paid on time

Cons

No diversity, consultancy is entirely Indian, no other cultures are allowed, women are few and never in management position. Consulting UK is acting as a recruitment company for Indian people that are seeking visa to come to UK

1.0

15 Jul 2017

No transparency and lack of good leadership. Only sales focus with no attention to employee development.

Senior manager

Recommend

CEO approval

Business outlook

Pros

Good colleagues. If lucky can get a good client and quality work to learn though very rare most consulting work is lowest grade

Cons

No stable leadership. No long term vision. Non transparent policies. Worst HR. Consulting function much similar to recruitment agencies. Top heavy organisation putting all cost margin pressure on lower and middle management. Lowest salary and worst benefit structure compared to market

Viewing 1 - 3 of 8,135 Reviews

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