Eastern State Penitentiary Reviews

Hands down the most toxic management culture I've encountered in a work place. I do not know what has gone wrong with leadership. They refuse to communicate basic information to their staff and regularly treat them like dirt. This seems to be a problem coming down from leadership setting the precedent for a culture of exploitation, mismanagement and abuse. Management runs their business on antagonism between each other and between them and their staff. No upward mobility for most staff. Great if you are in college or retired, but do not expect to move anywhere with it except as a stepping stone to get somewhere else.

Leadership is severely out of touch and has pivoted toward a cold, corporate culture that disregards frontline staff. HR is handled by a single individual who lacks the experience and professionalism required for the role; there is a persistent track record of HR avoiding putting restrictive or unpleasant decisions in writing to evade accountability. Furthermore, they will blatantly ignore emails containing questions they simply do not want to answer. Management’s response to unionization has been equally hostile. They have openly defied the union and used high-paid legal counsel to intimidate workers rather than engaging in good-faith negotiations. It is disheartening to see a site with such history be led with so little regard for the "on the ground" experts who actually run the site.