Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

88% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Customer Service Representative (CSR) (16) , Account Analyst (15) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 15 reviews)); "Great people and leaders" ((in 11 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Fun work environment around the office." ((in 7 reviews)); "Advancement Opportunities" ((in 6 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management is awful, you can hardly get up from your desk, you take 200 phone calls a day but can barely help people" ((in 9 reviews)); "Upper management is horrible." ((in 5 reviews)); "the pay increase feels low compared to inflation, as well, the earned the 'points' system~is taxed, and performance based." ((in 3 reviews)); "High school culture, favoritism, terrible management, micromanaging" ((in 3 reviews)); "Difficult Hours Sometimes" ((in 3 reviews))

What are employees saying about Edfinancial Services redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services redundancy and their outlook for job security at Edfinancial Services in 2026.

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Edfinancial Services

Edfinancial Services Reviews

4.3

88% would recommend to a friend

(219 total reviews)

Tony Hollin

87% approve of CEO

85% positive business outlook

Ratings by category

4.6

Diversity and inclusion

4.3

Culture and values

4.3

Career opportunities

4.2

Compensation and benefits

4.1

Work/Life balance

3.9

Senior management

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

4.0

1 Jul 2026

Friendly and relaxed environment with minor crowding issues

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Very Friendly, helpful, relaxed environment

Cons

Getting a little pack but overall it’s a good type of con

5.0

27 Jun 2026

Place to Stay!

Qa specialist

Recommend

CEO approval

Business outlook

Pros

Great company with an awesome work culture and training opportunities. Great benefits and flexible schedule plus excellent support system!

Cons

A lot of sitting hours and plenty of passwords to remember

5.0

17 Jun 2026

Family-oriented culture, but fast-paced call center environment

Student services

Recommend

CEO approval

Business outlook

Pros

Family oriented environment, promoting within

Cons

Monthly reviews, fast paced, call center

Viewing 1 - 3 of 219 Reviews

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Jobs at Edfinancial Services

Customer Service Representative-Montgomery Office, Onsite

Business Intelligence (BI) Developer-Knoxville Office

System Administrator I - Knoxville Office

Senior Business Intelligence (BI) Developer-Knoxville Office

Desktop Support III-Knoxville, TN Office Onsite

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Edfinancial Services

Edfinancial Services Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Friendly and relaxed environment with minor crowding issues

Place to Stay!

Family-oriented culture, but fast-paced call center environment

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