Be very careful! Looks are deceiving. - Account Executive 1Milk2Sugars Employee Review

1.0
5 May 2021
Recommend
CEO approval
Business outlook

Pros

Great experience working with a variety of clients, big and small.

Cons

Management is focused on surface-level vanity initiatives that glorify the company but have no understanding of the fundamentals of running an agency or keeping employees happy. The small team is overworked causing burnout and a major lack of work-life balance. There is truly no incentive or culture to balance this out leaving an overall sense of resentment. It becomes challenging to please clients and stay current with best practices as a result of being severely understaffed. The sense of urgency to hire after large turnover is absent, leaving current employees responsible for picking up the pieces and ensure client satisfaction. Micromanagement is common as there is very little trust for managers. Small issues escalate to the director/ceo level. With very little knowledge on what’s going on, recommendations and feedback from these individuals are misinformed simply adding unnecessary time to the minimal time allotted to projects. Unfortunately, it's a very difficult place to work. If you want to be a part of "hustle culture" while being underpaid, this is the place for you. If you want to keep your mental sanity, stay away.

Explore other reviews about 1Milk2Sugars

5.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great people and support system

Cons

Typical PR agency environment, stressful at times and clients can be difficult

avatar
1Milk2Sugars Response
5mo
Thank you for sharing your experience! We’re glad to hear you enjoyed your time with the team and felt supported. PR agency work can definitely be fast-paced and challenging at times, and we appreciate you recognizing that while also highlighting the positive aspects of your experience. Wishing you continued success in your next steps!
1.0
22 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Founder has valuable business insights and is inspiring to learn from Strong, hardworking junior team members who are collaborative and supportive Exposure to high-profile client accounts and influencer marketing campaigns Team camaraderie among peers at the same level

Cons

Senior leadership placed in roles without fundamental industry knowledge (didn't know basic metrics like EMV or ROI calculation) Management failed to support team during critical deliverables while junior staff worked past hours consistently No recognition of team effort (worked well past end-of-day regularly, no summer Fridays taken) Management made decisions without consulting team members who worked directly with employees Contradictory direction and being overstepped when trying to streamline processes Junior employees set up to compensate for senior-level gaps in knowledge

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