Amazing potential...but needs to grow up and adapt - Anonymous employee 1Password Employee Review

3.0
30 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Working from home and the flexibility that comes with it is amazing. For those who come into the office once in a while it's a great environment and the coffee is epic. - Immensely successful product, and now doing great things as a subscription service for individuals and organizations. The market especially in the 'corporate' world is wide open and 1Password is in a strong place. - Annual Caribbean cruise for staff - Feels like family. There are some brilliant people that you get to work with and learn from.

Cons

The major con is that AgileBits is still startup mode even though it's very well past that stage. - In places it's very disorganized. Little leadership structure below the founders. - Desperately in need of a formalized HR program and team. - Very miserly in terms of benefits for salary'd staff, All you get is a small allowance to cover health insurance. No other benefits at all. This is very disappointing as almost every other tech firm in the GTA of this size offers many benefits on top of the base salary. For a private company there are no stock options either... - In some cases staff are being paid tens of thousands below the market rate. - If you work outside of Canada you will be a contractor, but don't assume you'll get the typical 1.5x salary that a contractor will get compared to salaried staff.

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1Password Response
7y
Thank you so much for the detailed feedback. It's awesome to hear that working here feels like family. Each of the cons you mentioned are things we've worked on improving since 2017 as well. We've added quite a bit of structure, started using an HR tool and building a team to manage it, and tried to make communication with contractors clearer when we hire them. It's definitely a work in progress – growth is tough. Your review is the oldest one we have, and it's been read by the leadership team before. I'll give them a nudge about it now as well. Thanks again.

Explore other reviews about 1Password

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Awesome founders when they were involved in the day-to-day - Great benefits

Cons

- Lost a lot of what made this place special during the scale up from 100-1000 employees - Hired a ton of outside leadership which ultimately resulted in a culture shift and many of the people who worked there the longest leaving

1
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1Password Response
1mo
Hi there, Thank you for taking the time to share your experience and feedback about our culture. Take care, – The People Team
3.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* Flexible working arrangements and quite a bit of autonomy. * A genuinely supportive manager and a collaborative, positive team environment. * Competitive pay for the role and responsibilities.

Cons

In recent years the company has shifted in a direction that feels very different from the organisation I originally joined. * There is a strong emphasis on a “high performance culture”, but there is limited structure or support in place to help employees develop the skills needed to meet those expectations. * Career progression and compensation increases can feel closely tied to visibility rather than the quality or impact of the work itself. * The company is moving away from its fully remote approach. In-person events that were once optional are now mandatory, even for teams that may not directly benefit from them. The locations chosen do not always appear to consider the needs or circumstances of a globally distributed workforce, and employees are now required to go through formal accommodation processes simply to avoid international travel due to health or safety concerns.

12
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1Password Response
3mo
Hi there, Thank you for taking the time to share your experience. We're glad to hear about the aspects you're finding supportive, and we appreciate your feedback as we continue to evolve our culture and support our team members. If you'd like to chat further, please know we're always open to hearing more. – The People Team
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