1Password Reviews

3.2

51% would recommend to a friend

(362 total reviews)
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David Faugno

70% approve of CEO

47% positive business outlook

1Password has an employee rating of 3.2 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1Password employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

362 reviews
2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A beloved product and no shortage of technical challenges

Cons

Pivot to an individual performance culture and away from the team-oriented ethos that brought it success so far. This would be fine if the organizational processes were mature enough to make ownership and accountability clear. Comp outside of US is not competitive

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1Password Response
1w
Hi there, Thank you for taking the time to share your thoughts. We appreciate your feedback, and we're open to connecting if you'd ever like to share more. – The People Team
5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great product, great commission structure

Cons

On-boarding needs improvement, for sales roles it should be more focused

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1Password Response
1w
Hi there, Thank you for taking the time to share your experience with us! We appreciate your feedback on onboarding as we continue to support our teams. Take care, – The People Team
1.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive salary, good benefits and respectful colleagues.

Cons

The tickets can be repetitive, and homogeneous in complexity. A concern of mine is their possible over hiring of Customer Support agents right now. Since moving systems, if they implement competent AI agents in the future, this could mean teams are bloated, and they could make cuts.

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1Password Response
1w
Hi there, Thank you for taking the time to share your experience with us. We're sorry to hear it wasn't a positive one, and we're open to hearing more if you'd like to connect further. Take care, – The People Team
Viewing 1 - 3 of 362 Reviews

Glassdoor has 416 1Password reviews submitted anonymously by 1Password employees. Read employee reviews and ratings on Glassdoor to decide if 1Password is right for you.