Best Places to work for a reason! - Anonymous employee 3-Points Employee Review

5.0
15 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

3Points really cares about its employees and the future of the company! They invest in individuals that really see the value of the company and the services offered. Management meets with their employees at least once a week so they’re aware of how their metrics align with the work each day/week. Monthly meetings are great as it gives everyone an opportunity to catch up with how the company is doing as a whole and covers monthly, quarterly, and annual goals. The people are absolutely great and definitely are there for you when you need assistance. It feels like everyone there is a part of my family. You may walk in not knowing how you’re going to fit in, but after a few days of being there, you know you’ve made a good decision! Everyone is super welcoming and outgoing. The technology at 3Points is improving! They are keeping up with the industry by updating technology and training their employees! This is a place for growth where you see it or want it. 3Points makes a great effort to ensure that employees are getting together outside of the work place. They offer monthly meetings, Thirsty Thursdays, two company outings per year(summer party and a holiday party), and provide monthly company lunches with food from local restaurants! Benefits: Health Benefits include medical, dental, vision. They have a 401K program with an employer match. They offer incentives throughout the year and competitive salary with growth potential. They really take feedback well and look to improve by providing employees with an anonymous survey every year.

Cons

Turnover rate. I don’t believe that it’s a matter of the company itself, rather more personal on each individual. I understand this industry is also very competitive and people try to move on to the next “best” thing without realizing what they’re leaving behind. 3Points is a small business, but it’s definitely keeping up with the competition.

Explore other reviews about 3-Points

5.0
16 May 2018
Recommend
CEO approval
Business outlook

Pros

I've experienced a high level of success since joining 3Points. The culture fits well, the people are great and it is the first leadership team I genuinely enjoy working with. The work environment is fast paced, and stressful at times, but you will gain an immense amount of technical and industry knowledge in a short period of time. Your personal value as a technology professional will increase quickly if your attitude and personal goals are aligned with the company's vision. Good Stuff: -Technology standards at 3Points are evolving with the industry. Working on new tech is meaningful and engaging -Formal technology training has become more valued and supported within the organization -401k Match -Compensation is good. High performers are valued and rewarded -I feel leadership is approachable and values constructive input -Advancement opportunities are frequent, and there is a lot of growth potential here

Cons

-Work/Life balance could be better, but the nature of the business only allows for so much comfort -Travel expense tracking requires unnecessary, tedious tracking of odometer readings rather than total miles -Employee retention is less than ideal. I attribute this mostly to individual attitude rather than a flaw with 3Points (see the title of this review)

3
avatar
3-Points Response
7y
I think your post is very genuine and heartfelt, and I appreciate all that you have said here. Yes, this is definitely the best team we have ever had, and it is the positive attitude of people like you that are making this such a great place to be. Yes, the expense report process is a burden, and that issue has to be tackled. It is on the radar and we do have good options for making it much easier. I love that you noted the most important thing we need to do is to invest in people, and to focus on their strengths. Very valuable timeless advice. Keep giving us the feedback. We are serious about making this the greatest place to work in Illinois!
2.0
1 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you are trying to get out of help desk and enter a systems engineer role then this is a great place to get experience. There are some very smart techs and engineers to learn from, and the environment is varied so you get daily opportunities to do new things into the network and server world. The starting salary is pretty good and there are plenty of advancement opportunities both in management and technical positions. 3points encourages personal growth and provides training resources for industry certifications. There's a lot of opportunity for career growth with frequent promotions becoming available, it's rare that 3points will hire an outside candidate over internal staff.

Cons

The company culture is very toxic. Leadership, management, and a lot of the staff encourage active humiliation and public shaming as the preferred communication method. There's a serious CYA problem throughout the company, including how client issues are dealt with and internally amongst staff. Salary and benefits are poor once you have moved beyond an entry level position. The benefits are below average for the industry and the pay is about 35% lower than most other companies once you have a year or two of experience. Employee turnover throughout the entire company is extremely high. Even the leadership team had a 50% turnover in the last two years. For the technicians this means long periods of very long hours and high stress, as well as frequent changes in management.

8
avatar
3-Points Response
9y
I am upset to hear that you felt that someone on staff at 3points treated you with disrespect. One of our Core Values is to "Respect Fellow Employees",l and I would encourage you to contact me with any details that you may have. I have to take exception with your characterization of our benefits being below average as they are World Class. We provide all of the following benefits to our employees:: - Competitive wages that we monitor with an outside HR agency - Flexible work schedules to fit with peoples personal situations - Work from home options when available - Full Medical insurance - Full Dental insurance - Vision Insurance - Long and Short Term Disability Insurance - Life Insurance - 401k Savings program with employer matching - Paid Vacations - Paid Holidays - Paid Floating Holiday - Cash rewards for performance - Cash rewards for referring people to 3Points - Cash rewards for referring businesses to 3Points - Full expense reimbursement at the IRS maximum levels - Business class/copmany owned technology for all team members - Company funded breakfast meetings monthly - Company funded pub nights monthly - Company funded family events We are very proud of our benefits offering, and would appreciate knowing if there are benefits we could add. Please let me know if you have suggestions.
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