Opportunities are there to advance. You just have work hard in the trenches to achieve! - Inbound Customer Service Representative ADT Employee Review

4.0
18 Sept 2019
Recommend
CEO approval
Business outlook

Pros

A fair employer that wants to help you succeed; they value employees with a customer focus, be able to adapt to changes in the workplace. It's never boring if you keep up with the changes.

Cons

Pay is not the greatest, but opportunities for overtime.

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ADT Response
6y
For 145 years, our commitment and obsession with safety and security stems from our noble purpose: we believe everyone deserves to feel safe. We are very proud of the work we do and are excited to have you as part of the team.

Explore other reviews about ADT

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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