1.0
19 Jun 2014
Former employee, more than 5 years
West Palm Beach, FL
Recommend
CEO approval
Business outlook
Pros
I worked in Sales. By the time I left there were no perks. I worked there for 5 years and each year they took away more perks, lowered commissions and increased job duties.
Cons
No communication or cohesion between departments. They all pass the buck. Nobody within, especially managment, takes responsibility or goes the extra mile to help a customer. Customers ultimately suffer by doing business with this company. Billing is 99% sure to be messed up to the point where customers are blowing your phone up at all hours of the night because nobody in ADT will help them. Even the billing department tells customers to call their sales people even when it's billing dept's fault. So incredibly micro-managed.