don't even think about this long term - New Residential Sales ADT Employee Review

2.0
14 May 2010
Recommend
CEO approval
Business outlook

Pros

3 months training pay that dereases each month as your commissions supposedly go up. small gas allowance, time off as you need it

Cons

Be ready to spend most of your good field time sitting behind a telephone calling off lists that every other security company uses. Most people won't even answer the phone. If they do, most are mad because we won't stop calling them. Micro management is in full effect. They will have you covering your entire state to go on company leads where you may or may not be meeting with the person who called in for the appointment. Traveled 516 miles in one day recently. You gotta be kidding. text you to death putting pressure on you to sell, sell, sell. Couldn't complete recent call with customer because my phone kept beeping with new test messages from manager. If you like to door knock an area and meeting people face to face, this is not the job for you. Your are a glorified telemarketer.

Explore other reviews about ADT

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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