Entire Solar Division Laid off over a 3-minute conference call - Associate 3 ADT Employee Review

1.0
28 Feb 2024
Recommend
CEO approval
Business outlook

Pros

I found a better job someplace else.

Cons

I worked in ADT solar for 5 years. Never a bad performance review, never a day late, never a customer complaint. I received regular praise from my superiors for embodying ADT values. I was routinely told I was doing an exceptional job. Like many of my colleagues, I bought into the elusion ADT sold us: we are a family, work hard and you'll be rewarded, there are lots of opportunities for advancement, so on and so forth. When ADT announced that it would be getting rid of solar, we were told our positions were safe and we could transition to other teams and departments around the company. This didn't turn out to be true. Someone from HR and someone from leadership instead invited me and 1000 or more of my colleagues to a conferences call, rounded up like cattle going to slaughter, and systematically fired each of us over a 3-minute conference call. I believe the exact words were "effective immediately, you all are no longer ADT employees." Within minutes of the meeting, I lost everything I had worked hard to build: my job, access to my computer, emails, phone, notes, and more. After dedicating my life to the company, working toward a future there, wanting to grow professionally within the company, and doing everything possible to do so. I was fired alongside all of my peers in the most heartless of ways—over a 5 minute conference call. What did they offer me after all of my years of dedication and hard work, 2-weeks severance.

Explore other reviews about ADT

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

See reviews by: Helpful|Rating|Date|All