Initially good but deteriorated rapidly. - Anonymous employee ADT Employee Review

1.0
18 May 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ADT's compensation structure provides the potential for earning a decent income. Work schedule is quite flexible. Very rarely had to work a complete 8 hours in one day in order to do my job.

Cons

Management very insensitive to needs and concerns of sales staff. They would never listen and would frequently make decisions which were detrimental to both the company and the employees. Always blamed the sales people for management's bad decisions.

Explore other reviews about ADT

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Cons

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

Cons

Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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