20 Sept 2022
AIR MILES Response
3yThank you for your feedback. I agree that our culture- and more importantly, the people who make it are pretty great too!
AIR MILES has recently undergone significant changes as we look at how to best position ourselves for future success. We understand that change is difficult and can cause uncertainty because it takes time before you start to see positive affects from it. With that said, we feel confident that our new strategy and structure and hope our Associates are excited about the future of AIR MILES.
Career development and training remain crucial to our culture as well as our goal of remaining one of Canada’s Best Employer for Young People, and Best Employers for Today’s Youth. While we continue to focus in this area, we’re leveraging feedback from our Associates captured from our annual Associate Engagement Survey to better understand how we can improve and take action against that feedback. Our quarterly talent routines between Human Resources and Leadership ensure we’re always focusing on ways to grow and develop our Associates in an effort to help their reach their greatest potential at AIR MILES.
Thanks for sharing and all the best.
Dimitri Benak
VP, People and Culture