YOU CAN'T RUN FAST ENOUGH - RN Case Manager AccentCare Employee Review

1.0
8 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Absolutely NOTHING. I do not write reviews...ever. But it needs to be known. This company is terrible. They took over Southeastern Home Health which was a wonderful company owned by nurses who actually cared for patients and their employees and became the complete opposite of what was ever imagined for Southeastern to begin with

Cons

I could run out of space for this section. Here's some highlights: 1. No raises EVER. Not for nurses, office staff, liaisons, PRN employees, HHA, NO ONE. If someone on here says they get raises, I can guarantee it is a Corporate paid employee who is paid to write fake reviews. We know this bc on our yearly anniversary instead of a nice little gift or even a thank you letter, we get an email to fill this review on Glassdoor out. Funny how every single review has a response to it, so someone monitors this site non stop from AccentCare, and the cons in any state all sound all too familiar over a minimum of 5 years time and nothing has changed. That should be the first clue they don't care about their employees 2. Soon as accent Care took over, or short-term disability that was fully paid disappeared and PTO time for the year that we accrue was lost, plus many other additional perks were taken away and all employees are still waiting for this in writing since we were all blindsided 3. benefits costs have gone up drastically already in one year since the transition and will be going up an additional $200/month starting 01/01/23 for a single person. To give you an idea, I pay $185/month currently and my plan has a $3000.00 yearly deductible 3. 401k is absolute joke. They say they match 100%> complete lie and fraud..what they match is 100% up to 6% of your CONTRIBUTION for the year. So basically to get a $600/ yr match from them, you need to contribute $10,000 that year. Also you must stay with the company the last day of the year or you will not get the match bc that's when they give it (on purpose so people who left get nothing). Also, you cannot borrow against your 401k or withdrawal it until you leave the company and they charge quarterly fees against it. They automatically enroll you in this as well. Complete scam. 4. Extreme burnout is an understatement. You will take at least 1 PTO day monthly for being run down 5. No work life balance. They documentation for home care RN case managers is OVERKILL . I cannot stress this enough. It's been proving that all this documentation is really not needed bc many other companies require half of what AccentCare requires and they still are paid by Medicare and insurance for services. 6. The make RNs salary and LPNs hourly. By doing this, the LPNs never hit a 40 hr work week unless they use PTO and RNs never stop working even on days off 7. Cannot take half of days pay with PTO time available must take full 8 hrs. If you have 7.68 hrs accrued and you were sick a day, you will not be paid for the sick day bc you need 8 PTO hours in order to be paid 8. there is so much more to write for cons but this should already be more than enough

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AccentCare Response
3y
We appreciate you taking the time to share your feedback with us - our goal is always to provide an excellent experience for all our employees. We want to do everything we can, so if there is additional information that could help us in this investigation, please get in touch with VP Talent Acquisition at Recruiting@accentcare.com and rest assured that every comment will be given serious consideration!

Explore other reviews about AccentCare

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Professional, Attentive, Prompt, Compassionate, Encouraging

Cons

More office locations to support rural counties

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

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AccentCare Response
3w
Thank you for sharing your experience and for the care you provided as a Registered Nurse. We’re glad to hear there were aspects of independence and flexibility in your role that you valued. We’re very sorry to hear about the challenges you described related to scheduling, communication, onboarding and leadership consistency. This is not the experience we strive to create. At AccentCare, we are committed to supporting our clinicians with clear communication, strong leadership and the resources needed to provide safe, high-quality patient care. We know how important coordination, preparation and recognition of your time are in home health, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to share these concerns, as it helps us strengthen the experience for our team members and the patients we serve.
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