Mixed Bag - Education Advisor Achieve Test Prep Employee Review

4.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Solid Concept, lots of leads

Cons

Support staff does not follow through leading to high cancelation rate and unsatisfied clients reaching out to sales team.

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Achieve Test Prep Response
7mo
Thank you for taking the time to share your feedback. We’re glad to hear you see the strength of our concept and the volume of leads we generate. We also appreciate your constructive comments regarding communication and follow-through from support teams. We recognize how important consistent, knowledgeable support is for both our students and team members, and we’re actively investing in additional training and process improvements to ensure better alignment and responsiveness across departments. We value your feedback and your commitment to helping ACHIEVE continue to improve. and wish you all the best in your future endeavors.

Explore other reviews about Achieve Test Prep

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible working hours, good work life balance.

Cons

Benefits should be increased a little more.

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Achieve Test Prep Response
3mo
Thank you for sharing your feedback. We’re pleased to hear that you value the flexible working hours and work–life balance, as these are important aspects of our workplace culture. We also appreciate your input regarding benefits. Feedback like this is helpful and is taken into consideration as we continue to review and evaluate our overall benefits offering. Thank you again for taking the time to leave a review.
1.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

On Time Pay Shift Flexibility

Cons

Sudden, vague termination: I was let go abruptly with no warning or opportunity to address concerns, just a vague statement that I “wasn’t delivering what was expected. No career growth or performance management: Despite being in a bridge/supervisory role, I received no raises, no performance reviews, and no additional benefits. Underpaid compared to new hires: My hourly rate was 50% lower than what they were willing to pay a new candidate for the same role. Overwhelmed with responsibilities and no support: New tasks were added continuously, and when I communicated being overwhelmed, and difficulties with how information is shared/received that affected efficiency, absolutely nothing was done to help. Poor Communication Culture: Managers operate like freelance leaders, with no clear pathways, training, or support plans for staff. Feedback, performance reviews, and strategic guidance are often ignored or managers go completely silent. The result? Employees are replaced or sidelined instead of being supported. This isn’t just a vague observation, it’s something I personally experienced twice.

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Achieve Test Prep Response
8mo
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the challenges you faced during your time here. Feedback like yours is important, as it highlights areas where we can improve in supporting our employees. We take concerns around communication, career development, and fair compensation seriously. While we strive to provide a supportive environment with clear expectations, we recognize that there is always room for growth. Your comments have been shared with our leadership team so we can review our processes around feedback, performance management, and professional development. We appreciate the contributions you made during your time with us and wish you the very best in your future endeavors.
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