Pros
Pros: Really friendly place. Supportive atmosphere. Supportive environment to work. Supportive management. Excellent promotion prospects. As a disabled employee and with others in my cohort who represent various different groups, I’m happy to say it’s a very relaxed and supportive place to work. I can’t see myself leaving anytime soon .
Cons
Some of the cons on previous reviews hint that those behind the reviews haven’t taken in to account how difficult the job can be. Don’t walk in to this job expecting friendly chats on the phone or expect to sit out on calls. Your job is literally to take calls and some of them will be difficult due to the nature of the job. I’ve worked in a government call centre with far stricter expectations and treatment that amounted to indirect discrimination. I have experienced the opposite at Advantis. I knew exactly what I was getting in to with the role at Advantis so angry calls are not a shock to me. All call centres have targets, expectations, timed breaks etc, this isn’t a job you can just coast through, there are formal & clear expectations so it’s a bit unfair to complain about timed breaks and targets when those are the norm.