Culture Clash: Deterioration of Feedback Culture Under New Management - Customer Support Adyen Employee Review

2.0
18 Apr 2024
Recommend
CEO approval
Business outlook

Pros

When I first joined, there was a strong culture of openness and the genuine commitment of the management to listen to employee feedback. However, in recent times, there has been a noticeable decline in this aspect, coinciding with a shift in leadership

Cons

I used to speak highly of Adyen's open culture but it is long gone. New management lacks alignment with company culture Openness to feedback has diminished Retaliation against employees who provide genuine feedback The new leadership, heavily influenced by Asian culture, has brought with it a different set of values and practices that do not align with the established company culture The company prefers new externals hires instead of encouraging internal growth, so if you're trying to progress this is not the place for you.

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5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Food in the office, annual trips, can't complain about the pay

Cons

Limited upward mobility, peers in the industry (Stripe) pay about 50% more

2
3.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

no layoffs yet, nice people, good team

Cons

reorg, acquisitions (layoffs incoming?). product managers not great, turnover

1
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