Good company - Customer Experience Agoda Employee Review

2.0
23 May 2018
Recommend
CEO approval
Business outlook

Pros

Good place to learn, support from team leaders is excellent.

Cons

No room for growth, bias in decision making, always kept employee in the dark. Kpi calculation keep changing every few months and was not revised by end of the year. Not many benefit.

Explore other reviews about Agoda

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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