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      Agoda

      Engaged employer

      Agoda reviews

      Stay away unless necessary - Customer Service Representative Agoda Employee Review

      1.0
      19 Jan 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay if you don't have any degree.

      Cons

      - Being sick is a crime. - Biased management - No improvement in workspace - Most supervisor are only trying to save their own skin instead of making things better. - Work like a slave - We are just robots doing our job. No need to discuss anything with the lowest level.

      Explore other reviews about Agoda

      5.0
      13 Feb 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      11 Dec 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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