Takes advantage of entry-level employees - Dealer Support Operations Associate Alarm.com Employee Review

1.0
7 Oct 2014
Recommend
CEO approval
Business outlook

Pros

- Very social and fun team; lots of out-of-office social events & happy hours - Extensive training program - Work is fast-paced so you're rarely bored - Nice office with a good view; very spacious

Cons

I was given the minimum pay I asked for and later found out I was making over $10k less annually than a coworker with a similar work experience, and with the exact same position and similar tenure. I had 2 years of experience in technical support prior to accepting position. I had never negotiated a contract before, and I felt they took advantage of me.

Explore other reviews about Alarm.com

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice office space good environment

Cons

Expensive area for finding housing

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company culture - the people are great. Decent benefits for a single person Interesting products and projects Work from home flexibility (2 days)

Cons

Compensation could be more competitive for the area. Unfortunately, they are taking advantage of the employer market right now, and offering salaries 6k less than what starting salaries the year prior was offered. Your manager definitely has the biggest impact on your time here, with little regulation or management above them. It will entirely shape your experience, for better or for worse. Decreased work from home flexibility - when I accepted the offer, my recruiter told me it was typical for employees to work from home around the November and December holidays, with no need to take all your vacation days to do so. At the last minute, this norm was mysteriously taken away, and depending on your manager, employees were told to either use their vacation days or be in the office the day before and after Xmas. Cozy. The AI strategy here is starting to finally look like an actual strategy, but before that it was in every sense of the world a mania and definitely shifted the culture in a bad way. Kudos to the people who attempted to take leadership and actually formulate our strategy. HR here is kind of useless, the team is extremely bloated. Onboarding was not a fun experience.

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