Great benefits at a bigger cost (your mental health & freedom ) - Customer Service Agent Alaska Airlines Employee Review

Very welcoming environment. Learning tools and strategies are the best. The union feels like a partnership. AMFA is a great union. Pay is fair.

The commute from outside the SeaTac airport to into the airport is 30 minutes. The parking situation and organization is not ideal.

Good work environment and culture. Leadership is strong.

Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.